"Very friendly, helpful and knowledgeable staff. The customer service is superb! I'm a new customer and highly impressed!"
"Part is over a week late no one has called with up dates I had to take first step and contact them.... and here I am still part less"
" Needed a battery for a BMW R1150RT. The online pricing showed a base battery for $130 but out of stock. Next up $150 for a 2 yr. Went to the Moorepark store and was able to get a 2 yr. battery for just $100. That was a nice moment. "
"Received a faulty product in an online order, was able to come in and easily exchange it for the same product, which the store gad in stock. So much better than an online return. The Cycle Gear San Jose team is always very friendly, and makes sure I get great customer support. Always seem to find what I need there. "
"Helped me look for the items I needed. Saw an "on sale" ad on the shelf so I bought the item only to be told it wasn't on sale anymore. However, they honored the deal because the sign was still up. Thank you guys. "
"Good Job! Keep up the good work!"
"Couple quarts of fluids for my street Glide "
"Great sales people....the second i walked in until I left, they assisted..."
"Took less than 10 minutes to my battery for an replacementz"
"Enjoyed buying from Mr.Andrew. knowledgeable about the products. "
"Great service I'm recommending "
"I maintain two motocross bikes, spend approximately $10k a year on aftermarket parts, oils, lubes, gear, tires, etc. The only time I come in to buy 4 K&N oil filters and chain lube ($55 dollars?!?), my credit card was charged twice even after calling it to the employees attention, the filters were $2.00 each more than my go to retailer. You have to be competitive to get my business and you simply are not. Never again will you see me in your store as I will now plan better moving forward. Get it figured out Cycle Gear."
"Store was well stocked, clean and organized. Best part was the staff though! Everyone was friendly, helpful, knowledgeable. Definitely our go-to place for motorcycle gear! "
"Maddy is the best and explained everything to us before purchasing. Looking forward to using our new gear!
Thanks Maddy!"
"I just bought my first motorcycle, and I have been frequenting the San Jose, Ca location ever since (about 3 times a week). Every single time I go in there the staff is helpful, friendly, and super knowledgeable. If anyone can’t answer my question they find out who can. I will continue to go to the SJ Cycle Gear every time in need something for my motorcycle. "