"I've never had a bad experience at santa rose cycle gear. Always friendly always helpful staff. "
"The customer service is excellent! The employees go above and beyond to help you! "
"They explained different styles and functions "
"I really appreciated that the staff took their time and tried to help me find the right equipment, not just the equipment they had for sale on the floor - which is nearly entirely for men. I've made the men's gear fit me in the past, but now there are more items available. Cycle gear provides a place where you can try stuff on, not just order it online and hope it fits. And when they had to order the pants I wanted from another Cycle Gear store and it didn't fit, no problem. The woman working there (not only a pretty face, but someone who actually rides) spent another 45 minutes helping me to find the pants that would be the best for my needs. All in all, I would definitely recommend this store, especially for women."
"They always try to help with a smile and if there is a problem they do a lot to make it better"
"This place had poor customer service. I bought a XL helmet; when I got home I realized it was the wrong size helmet. I brought it back for an exchange within 20 min and they thought I switched it at home!!!! "
"Awsome people. Great device!"
"I'm a new Harley owner and rider and needed better riding boots and rain gear. Friends recommend this store."
"I went in to buy a complete setup for riding. At first I was just looking around and then 2 different employees offered help. Once I said yes the employees really helped me find choices for me to look at. They pointed out things on sale and even checked to see if a hard to find size helmet was in stock at other stores. I ended up with an arms full of stuff and one employee helped me place an online order for another hard to find size. Very nice to be able to buy locally.... And at very fair prices.
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"Knowledgeable, friendly, welcoming, and not pushy"
"Went in for one thing to wanted, left with three things I needed. No pressure knowledgeable staff. "
"The store has a great stock of tires but doesn't carry tires for the 07 and earlier Kawasaki Ninja 250R which may be the most common street bike ever offered in the United States.
I went to the local Honda shop and they had 3 choices for that bike. "
"Cycle gear in santa tosa crew they helped me in the different times. two weeks ago! out of the blue i purchased a sevenzeroseven helmet and honestly the helmet it's fine but i personality did not like it so i went back to cycle gear and they huked me up by taking the time to find me a helmet that i wanted so having said that i really thank you "
"Very helpful staff and great return policy. Finally got a helmet that fits like a glove."
"Went in for a race gas can and came out with a new go pro. Typical prices, not high or low. Hit and miss on carrying exactly what I need. Good overall general motorchcle store. "