"Willing to answer and help with all questions, and very knowledgeable staff!"
"Great staff helped me pick out the stuff I needed!"
"Very knowledgeable about the product I was searching for"
"very good people very kind
many offers and the girl who helped us is very kind"
"Service was prompt and friendly. "
"They are always fair and take good care of me when I go there."
"Friendly people willing to help!"
"I came in to get a helmet and the young lady that helped me was very helpful with sizing etc."
"Sometimes when you shop at a store with all young people, you might get the impression they are lazy or don't care. Not here. Super friendly staff with a super "Can Do" attitude. Most of the staff are very knowledgeable and because most of them ride, they get it.
Ask for Kaz... super good guy.
Love shopping here!"
"The young lady that helped us out was awesome "
"I choose Cycle Gear because as a female rider I get ignored at the other shops. Cycle Gear always gives me equal treatment and never heard a misogynistic word out of any staff in any city. They are always helpful, and if they don't know, they look up the answer. They have what I need, great sales, and good online customer service. "
"I needed to pretty much get the whole gear ensemble - lid, jacket, gloves, comms. The store was a confusing array of everything under the sun (to my eyes anyways) but the lady assisting me knew exactly where to go to find the gear I needed. She knew her stuff, and was happy to go through options on everything to make sure it fit me, my needs, and as comfortable.
She didn't try to push a brand, or a high sticker price - she was determined that I'd leave with the right gear for me, regardless of brand or price.
When it came to comms, she helped me pick something that had what I *needed* with minimal stuff I didn't, and then went and installed it on my new lid for free
I'm sure that if I go back with more newbie questions, they'll be just as happy to help me again and make sure I leave with the kit I need. Absolutely 10/10 will go back!"
"I don’t think the person was experienced enough that gave me a replacement part. They said it would fit, it did not, and I had to drive back to get the right part."
"The employees at this location went out of their way to make sure I was taken care of and completely satisfied. Kudos to the entire team at the Tacoma Wa store. "
"Great customer service, everyone had knowledge of what I needed!"