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dakusoftware.com

3 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-12-28

"BUYERS BEWARE!!!! DO NOT BUY FROM THIS COMPANY THEY DO NOT PROVIDE ANY CUSTOMER SERVICE.
This company does not invoice. Recieved a copy of order form with Fedex shipment arrived 22 December. Recieved less than 1/2 of the order. Company substituted part of order with incorrect items and ommited part of total order. Contact information Non-existent. Thier web page has been down for several months to avoid percieved severe logistical problems. I believe this company is operating on a shoestring budget and cannot meet unexpected demand. I would shop elsewhere in the future. You will pay more for the products, but at least you will have the product.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-12-19

"I ordered Adobe Photoshop on October 14th, 2004. I was informed by the company on October 25, 2004, after numerous follow-ups, that the order should be processed and shipped in 1-2 business days. Today, December 18, 2004, I am still waiting for my order. There has been no response to my emails to the company and their telephone line does not respond.
Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
4/5

2004-12-06

"Ordered windows xp and office. Great price $129 for both. But it took them like 2 weeks to ship it when the site says 3 days. They said it shipped about a week after i ordered it, then actually shipped it a few days later. Totally frustrating but got what i wanted in the end for a good deal so they get an ok rating. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability