"I ordered something but then IMMEDIATELY tried canceling via email and phone and was given no response. Then they emailed me back 12 hours later even though I tried to cancel WAY before. Don't buy from them as they don't listen to you."
"The package that was sent was not discreet at all. The gerth dimensions were wrong. I will never buy anything from this company again."
"I email them regarding a order but never received an email from them, than I email two more times but nope, nothing "
"I paid for an item plus an extra 20 for express shipping. I checked my online bank statement and the payment was taken out and the transaction was CLEARED ....then I get an email saying my item is on hold and i hage 3 days to submit a credit card verification or my order that they already have my money for will be cancelled!! If not resolved by the morning I will be calling the BBB!!!! I have ordered from this company before years ago multiple times but after this NEVER again!! "
"I placed my order on the 29th of January. Standard shipping was free. Best of all is my order arrived today. I was not expecting it to arrive for another week. "
"Poor customer service. Lack of informational details regarding shipping processing transactions and reviewing orders. Many questions cannot be answered or answered vaguely and generally no help at solving problems that are beyond basic. No solutions for many other problems that could occur. Overall not very helpful"
"Poor quality products. On off and battery door are the same so difficult to keep item going with out door popping of. Packaging was damaged. This company has a no return policy for anything other than DVDs. Do not buy from this company. Find a more reputable company that guarantees their products."
"I paid 100 bucks for two toys. The one was for both ends and it was so small my hubbys private wouldnt fit,the rabbit on the one end didnt even reach my **** ad the bullet vibratprs fell out. Then i purchased a strapless ****, that was a joke. Couldnt use the product. Iam requesting a full refund. We were excited to use the products and tried them the second they arrived and are very disappointed. "
"I bought my bf a pocket ****. In the pic it looks thick and sturdy. He opened it and it flopped over his hand, we started laughing at this rediculous item. It's irritating I wasted money on express processing and shipping and after all was said and done, my $10 item cost abt 30. The thing came with a hole in it, not the one that's suppose to be there, the end was open, it's got abt 1/8th " thick material for the "vaginal tube" a 1" opening in the back, the **** part is abt an inch around, I really wish we could post pics on here. .. He'd honestly get more pleasure from a manicotti noodle, at least it would be warm and it will probably last as long as the noodle too. I've never in all my life seen anything so cheap."
"I bought a toy from them believing it to be what was advertised yet it was not. They have not refunded me at all even after proving. They only had me file a claim for a defect even though it's not defect its false advertisement on their part. I wasted good money better spent at other **** shops. They do not respond to calls at all and emails are skirted around before they ignored. If you dont have good things to say they do not care. On reviews you cannot read them either which is sketchy. Go to Adam and Eve or cindies. They actually care. "
"what is your probem, where is my order"
"I am absolutely horrified!! I ordered a suction cup ****... not ANYTHING like I imagined from the website. There were a few things I didn’t really like about this experience but I decided to brush that off. For example “discreet” packaging is an LIE! This toy was SO difficult to use. Felt like I was toying with a limp ****. Anyways... Until last night... my husband and I were having some fun.. and I ended up practically jumping up through my headboard. This F$&@ing thing apparently ended up gettin a hole. A metal fricken adjustable rod is sticking out!!! HURT so bad!!! I started bleeding. I was DONE! I was scared!!! I still can feel it. I may have to go get checked but so far doing okay. I’ve only had this for a little over a month!!! and ONLY used 4 times!!!!! I just can’t even!! So mad! So mad!!! "
"I ordered an item, received something else. Asked to exchange it for the right item, but was told no, this is the substitute.
Asked to speak to a supervisor and I was routed to an answering machine "Ashley". No call back yet."
"I made a purchase, paid express processing, express shipping and it’s been almost 2 weeks. Haven’t received a tracking number or my product!!! Have tried calling, no answer EVERY time, left messages and nobody calls back! Would have rated them negative in the ratings... will NEVER order from them again! $10.95 express shipping plus $2.95 express processing... what a rip off"
"shipments come in an ENVELOPE, not a box, and state "plastic novelties" on the mailing label. Morons."