"The entire process was quick and easy, from scanning our items into the app to receiving our payment in less than a week. We will definitely use Decluttr.com again!!"
"Received the phone listed as "pristine," and it looked like brand new. Had a problem trying to reach the office in Georgia, to advise the wrong charging cable was included, meanwhile the warranty clearly co has started to tick away. Used the CHAT feature on the website and was told that proper cable would be shipped in 24 to 48 hours. Hasn't yet arrived, so I can't transfer info from old phone to new phone. Also found a purchase discount coupon I was UNaware existed. I'm pleased with my purchase, just hoping it works properly once it's fully charged before the one year warranty expires."
"The process with Decluttr was awesome! I received a incredibly fair offer, the process to prep and ship my items was made very easy, the turnaround on payment was quick as well! I would definitely use them again, and I’d recommend them to anyone!"
"I took pictures before I sent it off only to he told my original offer was changed due to a damaged charge port. Luckily I took pictures so now I have to see if these liars send my phone back. Don't use them. Nothing wrong with my phone except I was lazy and thought I'd sell it for more money instead of trading in"
"I ordered a refurbished iphone for my daughter. I was a little anxious initially to order a refurbished iphone online, but we couldn't have been happier once the phone arrived! The phone came super quick and in excellent condition. A few weeks later I decided to order a second phone for myself. After shopping around I came back to Dcluttr, because of their great prices and quality and excellent service. I am super happy with my 2nd iphone also and I am sure we will come back again :)!
Chantal Blommerde"
"Definitely my favorite of the trade-in or buyback programs out there. Scanning barcodes makes Decluttr a breeze."
"I ordered two refurbished phones for my husband and myself. They came within a week, and they were both fabulous quality. We've been using them for a week now, and we couldn't be happier. They look like brand new phones, and the charge holds for days. I highly recommend this site! "
"Traded in my Apple TV 4, and it was an extremely smooth transaction. Got my device, tested it, and I got my payout the next business day! 10/10"
"Received earlier than expected Great condition Very happy
Thanks "
"I ordered from decluttr and honestly it was so simple. My trackpad is partially broken but otherwise in good condition, will be reaching out about how to fix the trackpad under warranty."
"I bought an iPhone 8 plus from the Facebook market place and 2 weeks into ownership the local PD called and inform me that it was a stole unit by a prior att employee. So i was out a phone and needed a phone. I am an avid Youtube watcher and one of my channels i subscribe to is Luke Miani and he did a eBay buy but mention decluttr. I was not going to chance it on FB Market Place or eBay and took a look at the site. Found the phone i wanted and was skeptical on the "Pristine" tag. I WAS WRONG, the phone I got looked like it was new out of the apple box. It was also super affordable compare to some units on ebay. I am really glad I tool a chance on decluttr. The only drawback was I order the wrong one, I meant to order a plus not a regular one."
"When looking what to do with my last iPhone, I stumbled upon decluttr and it was easy with the instructions and fast to send to them and the payment was quick. The payment was higher than I thought it would be for a iPhone 6 as well! "
"Device: Samsung Galaxy S7 Edge
Condition: Good condition - Factory reset
Declined by Decluttr: Block/Barred
They said that they're unable to give the payment nor able to send back to me. In my opinion, this is a scam because
1. The value of the phone was $71 according to them.
2. Factory reset and was working fine - I checked the phone upon starting up and it DID. It went into setup wizard just like a brand new Samsung Galaxy phone supposed to.
3. I got that phone from AT&T in 2016 - AT&T sent to me after I dropped my older Samsung Galaxy S7 edge (Through AT&T phone protection plan).
There is no reason for the phone being blocked/barred unless this was a mistake made by the staff that reviewed my phone. They refused to pay the $71 or sent back the phone. I could go to Samsung and get it for a direct trade-in! At least, they should have sent me detailed information on why the phone was blocked or how to resolve the problem. I would GLADLY pay for the return fee if they are too poor to send it back to me. I DO NOT recommend using their service because they are not transparent with their vetting protocol.
To be fair, I will take down/revise this review if they are able to follow-up with my issue."
"This is a first-class site to sell DVD's both pre-owned and new! I had over 200 that I have accumulated and they made it possible to quickly scan the barcodes and see value and make a decision on whether to send to DeCluttr or send to charity! A gargantuan task that was reduced to a manageable task! Thank you! Payment was quick and I loved the printout that gave me written record of titles and values! Keep up the good work!"
"Sent in an iPhone earlier and it was accepted. When my Apple watch shattered, I set about for a replacement. Being thrifty, I checked your selection and found an Apple Series 3 watch that fit my needs perfectly. Thing is like new. Impressive battery life. Great bargain. I enjoyed the whole experience, so thanks. "