"Way back I ordered a computer case from these guy no issues. However seem recent order on Acer tablet has gone horribly wrong. I must inform this started with order on my family members card not my own but authorized to me and to the company twice. Item and card holder herself and her bank confirmed and waiting. However missleading information provided by directron cost. ser. lead to order cancelation of first order. Rudeness and refusal to talk to me on excuse of non card holder(and I am putting it in my word so it don't sound rude and hush as directron said it). When finaly new instruction given to authorize the card yet again to place a new order of same darn ACER tablet which later did receive in working condition. Few weeks later not to appligize to me but to show more incompetance and rockie mistake. Say some unamed item is place on RMA and they want the item... to my confusion what item?? I must say nothing driven me to write this much review for a company but customers must know the fact. Make your choice where you choose to shop next time. Still pending on the resolution on the RMA. You see my point...30-50 bucks really...save yourself some unessary trouble from company like directron."

"GREAT PRICES, QUICK SHIPPING, GOOD BANG FOR THE BUCK! HIGHLY RECOMMEND. ORDERED & RECEIVED ITEM IN 2 DAYS!"

"Awesome prices!! Easy to use website, great deals, fast shipping. No complaints! I've already recommended Directron.com to many of my friends and co-workers."

"Placed an order and was sent out on time and received in perfect condition. Was very pleased with the product and the service."

"Good delivery time, was infomed when it shipped and when to expect it . No surprises!"

"Shopped all over the internet for the same parts. Directron had the cheapest prices by far!"

"Even though a problem appeared, it was resolved very quickly."

"Not the easiest site to navigate and find items, but they do have an excellent selection, especially for computer cases. They ship promptly and merchandise is always in good condition. Prices are always competitive and often the best available. "

"Its always a pleasure ordering from you guys. I have ordererd at least 100 times thru you guys and never have you failed to ship it the same business day if I placed the order before 2pm CST. Even when mistakes are made, rare as hell, they are made right within hours of me notifying you. I will always return to you guys when ordering. Thanks again!"

"I recently purcheased a refurb computer from Directron. It was exactly as described and shipment was fast. I had an issue with the DVD drive, and my service request on their web site was responded to promptly and a replacement shipped at no cost to me. There was even a followup call to advise me whern the drive shipped."

"Was pleased with the speedy delivery and cheap price I paid for my computer case. Will use again... 5 stars and thanks"

"Only ordered from here initially for the "in-stock" on a motherboard listed on their website with a strange "Preorder ETA" message next to that. I assumed it was for people who pre-ordered. Other sites were throwing in free extras with this mobo and the price was pretty much the same as those with the extras only you got nothing else here.

Flash-forward a couple days. All other parts arrive at the beginning of the week and an end of the week call to Directron customer service first gets me dropped. After calling back I talk to one person (and when I call a few other times it's the same person...no customer service team?). He's polite but rather frank about the status of my order and when I inform him I didn't want to buy something that will be coming in "eventually" he says that plenty of other people would be happy to have this part and I can cancel your order.

I say I'll wait, but I feel misled by their website at which point he points out that nothing was misleading and seems to dispute me on the "in-stock" statement on their website. Politely I ask if I can at least get an expedited shipment when it does arrive given the fact I ordered on that original pretense. But he dismisses that notion without a second thought and essentially says "sorry, can't help you."

So three days later they finally get the product in and week from then I get my motherboard.

A miserable experience based on a misleading site status. Not shopping there ever again. $25 expedited shipping to help me get my machine ready when needed cost them thousands of dollars in future purchases."

"Looks like a really nice pad. Just bought it so we'll just have to wait and see!"

"Recieved order in a timly fashion, order was correct but power supply was defective called Directron for return issued rma number but will not pay shipping for return. Item cost $20.00 shipping back cost $13.00.Not worth this hassel to send back and they know it! I would have paid they shipping amount since they have corp account with ups,which I don't they need to offer discount return shipping.Just my thoughts!"

"Good prices, decent service, little home made when it comes to store set up and "store front" but if you can get past all the "Check in at the computer to let us know you are here to pick up your part" it's an overall good place.

Among my top three "go-to" places. "