ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-04-27

"Directron has a better selection and better prices than Newegg and 3B-Tech (who I also like). Plus there's plenty of educational material available and I typically like the selection I find at Directron. I ordered everything but one item for a complete ground-up, quiet HTPC build. The forum was also helpful with the one question I could not find an answer to for myself. I also like being able to put together different combinations of components and being able to save them to the shopping cart to compare."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-04-22

"Order placed quickly, also my payment, waited a few days for email on this order - none was received so I called them, first representive stated that one more part of the order had to be picked & then shipped. Next day no shipping email so I called again to Directron, this time, I was told some items were on back order, after representive got back on phone I was told two types of case badges were no longer available so I asked for a refund and received it ! It seems this poor customer communication shows a lack of professional attidue in my opinion, nothing was that hard to email me this info - I'm not a happy customer ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-18

"Every now and then, I have been buying computer parts & accessories from Directron.com because among major competitors, they have the lowest prices. Also, besides the low price - they even have Discount Programs & promotional Free Shipping. Like today, I just purchased an Asus Netbook from them after scouting from one Online Merchant to another (Directron has the lowest price). I wish I could have gotten another 2% discount from this purchase for their Return Customer Discount, but their policy states that the last Order should be within 60 days and my last purchase was made over 60 days. I'm just hoping that they would make an exception for this Positive feedback. Overall, Directron has not disappointed me in my past orders - they are very reliable, dependable and recommendable! If only I could give more than 5-stars to this merchant, I would do it without hesitation. Directron is the best, hands down!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-13

"I love ordering from Directron. They give you plenty updates on the progress of your order. They also have a very easy to use web site. I am so happy they are in Texas also. The prices are fantastic!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-04-09

"Easy to use interface when ordering, options for additional parts seem appropriate for the items I was buying. For example, I bought a new dvd burner and the options for all the cables needed or wanted were in a drop down menu. That made a novice like me feel comfortable that I was buying the right cables for the product and not guessing about what I needed. Shipping prices seem a little high for standard ground. A computer case and a dvd drive was 20.00 to ship (cheapest option)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2010-04-09

"I ordered 2 Lite-On IHAP322-98 DVD burners.I had a hard time getting them delivered to my address because someone forgot to put on the ups box my instructions for delivering them to me.So I had to wait 1 more day till ups came again to deliver my burners.Ups didn't know what to do with the box so they took it back and re delivered it the next day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-07

"It was my first order with directron and I'm very satisfied: good price, fast shipping and good quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-07

"This was my first time ordering from Directron. Their prices beat the competition and they shipped extremely fast. I placed my order at 4:30pm and it shipped the same day. Very satisfied with this merchant. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-05

"This is my second order from Directron. Their prices were always much better than the competition's, always shipped very promptly, and always delivered in the normal number of days the particular shipping method takes from their location to mine. Never ordered anything fragile, but packaging was fine for the items I did order. This order is a repeat order because of the excellent service I received last time. Will continue ordering from them as I need components. A very reliable seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-03

"I have ordered a few times from Directron The prices beat everyone else, fast shipping and great quality products, "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-03

"Awesome store, have ordered 2 times from them and they have my business from now on.. they prices are the best, the shipping is fast, very fast, and they don't over charge or gouge you on shipping like other online stores.. quality products at a very affordable price..They are the best!!!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-02

"Ordered on Friday Mar 25, 2010, received it today April 1st. Very quick shipping from Directron. Got what i ordered. Very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-26

"A+ as always. Quick shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-03-25

"It was very easy to order just what I intended to order. They have a great quantity of merchandise and good quality parts. I intend to re-order from directron."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-03-25

"Hi!
Well your product selection and prices are in the ballpark, good and low. However: your shipping charges are a bit outrageous for something this small. I'm just saying you've got to get a better read on shipping prices before the last page, if you catch my drift.
Thank you! Tom G.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A