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Verified
5/5

2008-11-30

"As a returning customer, I've never been disappointed in Directron.
Great prices, great selection, excellent service!
"

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Verified
5/5

2008-11-24

"Super dealer! I put my order in at 5pm and received the item at 3pm the next day! I'm absolutely impressed!!! Tracy"

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Verified
5/5

2008-11-21

"Lowest price on the internet for what I was looking for, provided tracking number for my shipment without me having to ask for it, shipped it very quickly, and packed professionally with great care. Looking forward to doing business with them again."

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Verified
5/5

2008-11-15

"Received my computer and was very pleased. The monitor I requested to be sent to my sister at another location and was done without any problems and the CPU Box was sent to me. The computer was ordered on friday and my sister received the monitor on monday and I received the CPU Box on friday (different state plus I had ordered a cooler for a laptop that was due to come in within a couple of days so order was probably held for that reason). Was very pleased as to how it was all wrapped in bubble wrap with peanuts between it all. Fired up the computer and all was okay. This computer will be a Christmas present for my 82 year old mother and will be simple enough for her to use. Thanks Directron!"

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Verified
5/5

2008-11-10

"A Rock Solid Vendor That Cares About it's Customers.Good Products at Good Prices With Fair Shipping Rates and Time. My 2nd Order With This Company and Will Order Again. Give Them a Try With Your Next Computer Parts Order. You Won't be Disappointed. "

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Verified
5/5

2008-11-06

" Buying from this company was very easy and being able to use paypal is a plus."

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Verified
5/5

2008-11-01

"Dear Sir
I like you Web-page its stright forward and easy to get to the products.
Thanks and have a great day..
Don
"

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Verified
4/5

2008-10-31

"My keyboard order (first order ever with Directron) was processed quickly and it arrived in good condition in just one day but the keyboard received is NOT the keyboard pictured in the Directron ad:

http://www.directron.com/kl51.html

http://us.st12.yimg.com/us.st.yimg.com/I/directron_2024_225571

As can be seen in the photographs of the product (at the time of this post), the keyboard pictured and the one I ordered has a small flat ENTER key. However the keyboard received has the "large L-shaped" ENTER key as is common with some keyboards. Seeing as how I ordered this product specifically for the smaller, flat ENTER key, this keyboard will not work for my needs.

Shipping fees to return the keyboard make an RMA totally impractical, so I'll not purchase from Directron in the future because of their failure to provide accurate photographs of items advertised.

* EDIT (11/05/08): This review is being edited because I've been in contact with Customer Support at Directron, and they tell me that their website was indeed in error and that they don't have the keyboard they had pictured in stock. They've offered to reverse the charges on my credit card, so once this is done I will likely edit again to show a more favorable rating. (Note that Directron has now corrected the keyboard images linked above)

* 2nd EDIT (11/10/08): Just an update to say that Directron has now issued a credit for the amount of the keyboard, plus taxes. They did not credit for shipping charges, so in the end I paid shipping for them to send me the wrong keyboard. While they allowed me to keep the keyboard, I can't use it and it is a keyboard that I'd never have ordered at any price due to the key layout. In the end, this leaves me "Dissatisfied", so I'm done with Directron.

* 3rd EDIT (11/13/08): Just a note to say that Directron has now contacted me saying they are going to refund shipping charges on this order so we will see how that goes and then edit this review accordingly.

* FINAL EDIT (11/18/08): Directron now has issued a credit for the shipping charges which really was the right thing to do since the entire problem was due to their own error. It would have been better if this had been done from the beginning rather than have this matter continue on for 18 days. However, I am very happy that they carried through with what they said they would do, so they've now restored my confidence in their customer service department.

Thank you, Directron! :)
"

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Verified
5/5

2008-10-31

"Cheapest price on the web. Excellent order process and fast delivery. Will definitely shop here again."

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Verified
5/5

2008-10-24

"They had the best price by far for the cables I ordered and the service was very prompt. I would highly recommend this company on the basis of the service I received."

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Verified
5/5

2008-10-23

"site was easy to use. received order as promised and in good condition. No problems. Happy with service and pricing."

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Verified
5/5

2008-10-22

"A friend of mine introduced me to Directron while I was searching for a minimum-specs media center PC. I found the perfect Shuttle on their website, and it was super-easy to set up. And I didn't have to pay for an OS (go Ubuntu!). Everything on their website is so cheap and I love that they offer a ton of free stuff to go along with your order. I will definitely be coming back to Directron for my other PC needs."

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Verified
5/5

2008-10-22

"Was shopping for legacy 3GB hard drives to replace crashed drives in older PCs controlling arcade video games. Just happened to find Directron, and darned glad I did. Ordered 3 used hard drives at fantastic price (clearance items!), order was filled on Monday morning and delivered to me on Tuesday afternoon, and were professionally packaged each in its own antistatic bag and bubble wrap! Don't get service like that very often anywhere, so Directron is now TOP of my list when I need PC related items, which is often. THANKS to all you fine folks at Directron! "

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Verified
5/5

2008-10-17

"I have made two purchases with Directron this month and I was extremely pleased with both of them. Prices were good and shipping was fast."

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Verified
5/5

2008-10-16

"As always. Ships rapidly and sends what was ordered. Enjoy dealing with them."

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