ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-05-31

"Great prices...great service! Had a billing/shipping address issue and Directron was quick to notify me and called my bank to resolve the issue. Couldn't have asked for better service, will do business again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-28

"The site was very easy to use and navigate. The prices were just right."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-24

"I ordered a hard drive from Directron. I was having it shipped to my office instead of my home which was my billing address so they needed additional verification which they were prompt at calling me about. After verification, I was told the product would ship out the following day. Three days later I had still not received a tracking number. I proceded to use Directron's online forum to attempt to resolve the issue. "CS_George" was extremely helpful got the product shipped out the next day complete with tracking number and offered to refund my shipping for the delay which I never asked for.

I am very pleased with Directron's customer service. They were very quick to resolve my issue despite the hiccup with the shipping. It is definitely a pleasure doing business with them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2008-05-24

"so far so good have not got my stuff yet but just placed order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-21

"WOW, Directron is really GREAT! As you can see I ordered my items on the 20th and I recieved it the VERY next day, and I used the regular shipping, nothing special. Handling of my products was very well, enough bubble wrap and styrofoam to keep anything safe, I am pleased to say that I will do business again with this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-20

"Directron is very fast. Less than an hour after I placed my order I got a tracking number and an email saying my order shipped. I've never had any website process and ship my order that quickly before.

Great customer service but their website needs an update, it looks like something that was made like 10 years ago and was never updated. It works great to find things but it could be a bit better looking.

I would definately order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-19

"Easy web site to navigate. Checkout process was very streamlined. Placed order last night and got the shipping notification today with the package due to be delivered by the end of the week. Directron just got bookmarked!

Package arrived right on time, expertly packed, in excellent condition.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-16

"Got my order a day b4 i was supposed to expect it! Fast shipping and also had the case i was looking for and cheaper than the other sites that i had saw it on! Good place to get your pc needs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-16

"This site was fantastic! Directron offers some of the best accessories out there. In my case, I purchased the latest ThermalRight heatsinks, as well as some other cooling supplies. They all arrived on time, and in great condition. Aside from having such a wide selection of items, Directron also had the CHEAPEST prices I could find. I will definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-15

"I just wanted to say--The staff at Directron are wonderful people-and great to deal with.I would buy from them in a heart beat again... Thanks all and a special thanks to Marcus..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-13

"I have have been shopping here for almost two years. i dont shop anywhere else for my computer needs unless it`s something unavailable. they always ship on time and customer service is always good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-12

"Good communication, quick shipping and was in stock. I had tried to order this from another vendor because a web search did not return Directon. Other vendor let it sit five days "pending", promised to ship in 24 hours. I finally canceled order. Found Directon through one of the rating services. Having ordered from them five or six years ago I was glad to see their still in business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2008-05-11

"Very good price on the Antec Sonata III case... Very fast shipping. Case came in great condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-10

"I've been dealing with these guys for about 2 years now. Bar none, they're the best online computer shopping store. I get my merchandise in 3-4 days with the most reasonable S&H fees in the business. I always check their prices and even if someone else advertises for less, their shipping charges exceed the savings. I shop with Directron."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-10

"Pricing and selection are great! Prices rival those of competitors, like "not-old"egg. I have ordered from these guys repeatedly in the past and will continue to do so.

I have not yet had need to take advantage of their customer service, but they make no effort to hide their contact info like some shadier online stores. I feel confident that I would be able to call them and easily handle any issues I might have.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A