"Great sales staff very helpful, fast services and shipping. Will do business again with this company"
"The right price, good service and fast delivery. I bought an Asus EEE PC, and this was one of the few companies to have immediately-available stock. "
"As I was making this purchase I was comparing item prices along with shipping costs against two other online retailers that I also buy components and other electronics from. Directron had the best deal and I actually got more for less since I was able to get a slightly more powerful processor from Directron. "
"I thought I selected next day shipping with saturday delivery (paying $15 for the option) on the site. They called me to tell me it was an additional fifty dollars. I asked for and received verbal confirmation that I would get my item the next day if I paid extra. After shipping they sent two conflicting confirmation emails, one listing UPS as the carrier, one listing FEDEX, but not obviously so. It took me a while to track the package as I didn't at first know the carrier they used was FedEx, not UPS. When I did I saw that the package would be delivered in three days, not one.
At best they over-promised and under-delivered on the shipping.
At worst they fraudulently tried to make things confusing and complex in order to pad their invoice.
Either way I am not satisfied with their performance and doubt I will purchase anything from them again. "
"Website search function is great. Items have nice descrptions and prices are some of the lowest on the web. Shipping is very reasonable compared to other retailers."
"If you purchase a product and later returns it, and if the price changes, the seller refunds you the lower price, not the price you paid. Also, horrible customer service. The representatives are stupid and put you on hold while you are talking. Will never buy from this company again!"
"Good Price, straight to the point. Great shipping choices."
"Great price, fast shipping, and product came in excellent condition. All around A++"
"This is my second purchase from Directron.com this year. Prices and shipping charges were easy on my pocket, and always found what I was looking for. If I don't find something, there's always a second choice to check on, plus they have a good way to remind you of somethimg else that you might need along with your order when buying."
"Everything worked as expected, purchased and received item (laptop) without any issues."
"Received the product, did not work with my system and I contacted customer service for a refund, they gave me RMA and everything, once they get it they tell me they cant return my money so they will send me the product back, which now I have no use for. Very dissapointed in this company, do not buy, bad customer support."
"The order was placed early in the morning, shipped that afternoon, and arrived three days later (Houston to Denver.) All of the promised confirmation and tracking number emails were sent, the order was packed securely, and the items were what I expected."
"Ordered an eee pc laptop
great price, extremely fast shipping
received it on November 1st, as stated
Great experience with Directron"
"Directron has surprisingly low prices, no sales tax for California, and cheap shipping to boot. Everything came in a timely manner (< 1 week ground from Texas to California). Not much more I could ask for!"
"Directron had the best price (shipping was a few dollars more than stated, but I noticed many other dealers were understated as well), easy ordering process, plenty of emailed information, tracking worked great, and my PC speakers were delivered on time and work perfectly. I will order from Directron again."