"My dress was delivered with a hole. I needed the dress for a wedding that’s in a couple weeks so instead of having to return it and wait for a new dress they gave me a partial refund to have a seamstress fix the hole. "
"Jeremy gave us outstanding customer service. We are very happy with everything and will be ordering again in the near future. Again, thank you for such outstanding customer care and service. D. Blake "
“Thank you Dana for sharing your feedback regarding the customer service and for ordering dress UJ0011 by Cinderella Divine. I look forward to helping you again in the future!
https://www.discountdressshop.com/products/cinderella-divine-uj0011-burgundy-cap-sleeved-long-formal-dress-illusion-with-appliques”
A rep from discountdressshop, discountdressshop, has responded:
“Thank you Giavanna for your feedback and understanding when it came to the issue with the dress you received. Of course, that is not normal, but I appreciate your willingness to work with us and being understanding that there are times that situations like this (1%) may arise. ”