"Was checking last month for an equipment part for my refrigerator and luckily visited this shop. Got my order on time and the customer service was pretty good they assisted me with patience (note that Im not a tech savvy person) will definitely buy again from this store. quite surprised that this doesnt have that much reviews. Underrated shop I say. Thank you again Door hardware center!
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"I ordered about $600 worth of door hardware from DoorHardwareCenter.com (a.k.a. eHardware, LLC) and received a shipping confirmation the next day complete with FedEx tracking numbers. Only a couple of items were not in stock so they went into a Backordered status. All of the other items arrived in 2-3 day after my order was placed. Items were packed reasonably well and no items were damaged. The Packing LIsts were not very clear but the package contents included exactly what I ordered. Regarding the backordered items, I received *no* notification of their status so I had to follow up with the company about 3 times. They were very responsive to my inquires and eventually the backordered items were resolved. Overall I am pleased with my interactions with DoorHardwareCenter.com though I would like to see them be more proactive in notifying a customer about the status of backordered items. I would consider using them again and recommend them to others looking for door hardware at competitive prices."