"I purchased a Polycom Productivity software license after getting a great deal on a new phone. I found e4 to be absolutely top notch. They have a good e-commerce site which makes it clear what is happening at any given time. Excellent and personal service, no problems contacting them.
There are many retail VoIP sites on the web. I've been burned a couple of times and mildly dissatisfied at others.
My experience with e4 will definitely make me return when I next need to price anything and I'll very likely buy it there. "
"I've been buying from .e4 for quite a while now. Unlike other retailers (ahem... /\mazon.com) they REALLY know their products. They stand behind what they sell, which is important in Telephony products. Do you think Amazon would escalate an obscure firmware bug back to the manufacturer on your behalf? You already KNOW that Amazon won't call you from one a couple of different phones to see which sounds better to the called party. I can buy my stuff from anywhere, but I just keep coming back to e4."
"As a complete voip noob, I was overall pleased with my purchase of a tdm411e from www.8774e4voip.com -- a well-informed live chat agent responded immediately and answered my questions; i found a typing mistake on their web page (they had tdm411p instead of tdm411e) and in appreciation of having pointing it out, they gave me a discount code! I saved over going straight to Digium, but I still got the digium warranty, plus 30 days of asterisk support.
*****FIVE STARS*****"