"I had a high dollar putter I wanted to sell. After not selling at a fixed price, even with "Offers" available I started an auction. I started at one cent but put a $600.00 reserve. When I posted it the $600.00 reserve was very visible next to the bid box. I felt it might scare people away so I tried to edit this out. In the past I could edit the auction after it started. I had to end that auction so it was there for only a few minutes. I re-did the auction without the reserve. eBay charged me $55.00 for the reserve so I called them. They promised not to post that but the next day they did! Then, after the auction ended they charged me another $60.00 for unexplained costs??? That's a total of over $115.00! I tried to close my account but eBay keeps open for as long as they want. Warning, stay away from eBay."
"Seller shipped to wrong address but tracking still showed delivery to me. Ebay refused to even compare the delivery address with mine to see I never received it. Seller basically shipped to himself, so tracking shows delivered - just not to me! So I'm out $500. This was an obvious scam by the seller and Ebay is complicit in this fraud through their negligence in not checking the addresses. I live in Oregon and the package never even left New York!
Buyers BEWARE of purchasing anything on Ebay - if there is a problem and you do not get your package all Ebay will do is send a form letter denying your refund. Now I have to get the actual delivery address from USPS and send that to my bank to reverse the charge. A huge waste of time all because Ebay can't be bothered to do any investigating of even the simplest of things like the actual delivery address!"
"I joined ebay yesterday for the first time and without even getting the chance to complete my profile they suspend my account. They say my account was suspended because of suspicious activity that is a threat to their community. But how can there be suspicious activity on my account if i haven't even use my account yet?? The only thing I did was post my items and prices, so I dont understand at all. that makes no sense. and when I spoke with customer service they were no help and didn't care that it was my first time using ebay. And honestly, I don't think they care. I don't usually write bad reviews, i try to give the benefit of the doubt, but this one just irritated me.
Never before, Never again "
"Ordered item, item delivered via USPS, just not to my mailbox but someone else's. Seller said tough, delivered. Filed for Buyer's protection to eBay and they said tough, delivered, doesn't matter to whose mailbox. "
"Sold 5 graphic cards. 3 cards sold to 3 different people and funds where released upon delivery. The other 2 was bought together making the value over 1500 bucks. Buyer left positive feedback saying items work great, but ebay is holding those funds for 30 days. So don't sell anything worth over 1000 or your setting yourself up to deal with a 30 day hold. Also in my case, fees was 12.9% of the sale value but they also add shipping cost to the value, so they also charge 12.9% on the shipping cost, which took an extra 15ish dollars I should of gotten. I do not recommend ebay and will no longer use ebay after they release my funds they put on hold for 30 days, for my protection says the customer support. "
"Ebay support are lies. Did not help me with refund for faked electronics part. Plus they stolen my money when asked to send faked items back to seller. Spend tons of my private time.
Completely nasty guys."
"EBay permanently close my 15 year old account with 1866 purchase because I returned some items that was counterfeit. One seller claimed it was real when I had reasonable proof it was fake and made an appeal and eBay took his side. They said I was taking advantage of the return policy as I returned an item that was stated “not as describe” which seller claims it was “as describe”. First of all, I have a authentication certificate from Legit Grails that state the item is FAKE. Second, EBay prohibite counterfeit items and they took blindly the sellers side without even looking at my proof of counterfeit. I purchased Chanel purses for around 1000$ to 4000$ and I’ve received 4 times counterfeit WITH proof of authentication of counterfeit. I called maybe 10 times and no one resolved anything and each tell me a different story. With the amount of items I purchased in 15 years, I can't believe Ebay terminated their relationship with me because I did return BROKEN, COUNTERFEIT OR NEVER RECEIVED items and see my business none profitable when its totally their responsibility through the Money back guarantee program to make sure the item is as describe and properly received instead of blaming this on me and permanently close my 15 year account."
"Ebay does nothing to protect sellers from return fraud. Support phone calls all go through phillipines now, so good luck with that. Expect to spend an hour getting lied to. They'll promise they have your back to get you to accept returns, then do jack crap to help when scammers send back empty packages or damaged items."
"There is no such thing as SELLER PROTECTION. All there is are things you can do on your end. Nothing on their end. When something goes wrong, they don't listen to sellers and top of that they still charge you fees. You'll end up with a negative balance. "
"I had a 15-year plus seller account got hacked eBay closed it and opened a new seller account for me my first sale on the 30th of April paid on the 30th of April shipped on that Sunday the 2nd delivered by the 4th to the seller positive feedback and tracking proof yet a week and a half has gone by and they won't release my money crooks Steve's liars you do not care about the welfare of people all you care about is money hungry greed"
"These people will ruin your credit on their account and could care less about their customers. It is April and I’ve been trying to pay my $14 balance (which was incurred from family children posting and myself deleting them because they were not real) since December. I’ve heard every excuse in the book: wait for two weeks, it’s a technical issue that is being fixed so give it two weeks, we’ve escalated it, we’ve escalated it higher up the ladder, we will send you a special email to pay (never got sent), try this link to pay, and then finally (after spending hours with customer service) they tell me to call Global Collections. I’ve tried to add my card and bank account, my mothers card and bank account, my fathers card and bank account, and my brothers card and bank account. I’ve tried on Apple products, Samsung products, laptops, iPads, surfaces, and desktop computers. Customer service is the most useless thing I have ever dealt with. eBay cares less about their customers (been using them 20 years, 4 years on this account). If you want a headache for half a year ending in them telling you to call a collection agency after you’ve spent all this time trying to pay them, then I would definitely recommend eBay. What a nightmare."
"I have to select 1 star in order to wrote this review.
Damn eBay - i experienced worst frustration in life. For no reason they charged me $37.43 on my account, and upon contacted eBay, and after twice of the lengthy wasting of time with custoker rep, they promised to remove the mis-charges. Then after 3 months it turned out the charge was not removed with my account suspended and worst of all - i received the Debt Collection company letter. Damn eBay - this is not affecting my credit scoring.
The i contaxred another two time and the customer reps told and promised the same thing to remove the charge. But until today nothing is resolved.
Damn eBay! I remind everyone to stay away from eBay "
"I am so disgusted with ebay that I have started the account closure procedure. Absolutely crazy to keep selling on such a site. The commissions are very high and as a seller you have no protection. I leave aside all the cases of people who tried to scam me with the excuse of the object not received (when the tracking shows the opposite) or object not according to description. Scammers are everywhere: what is not acceptable is that ebay doesn`t do anything against scam attempts or verbal assaults despite lots of evidence are provided. The straw that broke the camel's back was the case of an American, who bought a football shirt from me, and already the day after the shipment, started to send an avalanche of messages about the status of the shipment, becoming message after message violent and intimidating. At some point I stopped responding and in response I received negative feedback (with insane language even there) basically 2 days after I sold the item. I reported the customer to ebay and asked them to remove the negative feedback and take action against this user. They did nothing. I saw on the page of this person (who is also a seller) two negative feedbacks within a week (one also complained about the aggressive / intimidating tone of the user). So this is repetitive, not a single episode. Ebay will definitely do something I thought. Result? After a week the person in question no longer had negative feedback and was with 100% positive feedback. Ridiculous... Ebay has no standards, as long as you pay your commissions you can be the worst scammer, you won't suffer any consequences. I am attaching photos with some nice free offenses and threats received and for which ebay has not done (and will not do) anything"
"They can't tell right from wrong and shamelessly help scammers against honest customers. I bought an item, which was supposed to be unused, fully functional and in excellent condition. But it was actually in poor condition with damaged and missing part, and stains. I left a negative feedback. This guy begged me for a revision and I wanted to get some partial credit back instead since he denied the return initially and I didn't even have a printer to print out the return label even if I got one from him this time, plus too much time would be wasted for a low value item even if I manage to get a physical return label. I wanted him to refund me first then I would change the feedback as he lied about the item condition first. It was nothing wrong, I just want to get compensated for an item which didn't live up to the description and save my time and protected me from getting scammed the second time. He then refused to refund me, just like I suspected. This lowlife then reported me for asking for partial credit and ebay was on his side and banned me. If it was inacceptable, why even have that option to settle a return request by offering partial credit in seller's hub? He got his negative feedback removed, along with every feedback I left in my account. This is totally absurd! Ebay just indulged his scamming and hurt loyal customers lime me by allowing false condition statement and removing true feedback maliciously. Don't ever do business with them. "
"I've bought a handful of items over the years, but never sold anything. I listed an item for sale, took care to describe it as best as possible and within a week, Ebay sent an automated email informing me that my account had been permanently suspended for "potential activity that puts their community at risk." The automated help is useless, the article explaining how to dispute a restriction says to reply to the message from Ebay (even though the message says Do Not Reply), and live support is never available. Certainly not the Ebay I remember."