"If you have problem with the seller, like got a damaged product, you are at the mercy of the seller, eBay will not stand behind you, you will not get any support from eBay. All they are saying is "I am sorry, it is too bad things did not work out for you, hope you have better luck next time".
That's why I never buy expensive items from eBay. I would always go with Amazon or Costco."
"eBay ****! These idiots make it next to impossible to get issues resolved since they are too dam cheap to hire real people TO ANSWER CALLS!
Purchased a $1,700+ product on eBay and the item arrived damaged. Seller agreed to accept the return (provided photos of the damage, which really was the seller's fault for horrible packaging). EBay says I should receive the return shipping label by today (8/28/2020) and I have not heard back from the seller (his response when accepting the return was he was going to contact FedEx to file a damage claim, and would presumably then provide me with a return shipping label, which is unacceptable. I have a $1,700.00+ charge to my account and a destroyed cooktop I have no use for and eBay does everything they can to discourage the buyer from getting the issue resolved.
UPDATE: 11/10/2020 - I HAVE NOT RECEIVED ANY REFUND FOR THIS PURCHASE EVEN THOUGH THE SELLER AGREED TO A RETURN AND THE COOKTOP WAS DELIVERED BACK TO HIM ON 9/17/2020. WROSE EBAY HAS DONE NOTHING AT ALL!!!!!!!!!"
"Got a timing belt kit, for a Honda Pilot. I purchase a square Trade insurance. Four Months later, A timing belt failed.
I contact the supplier (Seller)"Blackhorse Racing", they said Only 3 months warranty.
Square Trade, tell me "Go to seller" They should have one year warranty.
What will be the reason to get a warranty if I will have one year thru the seller.
So Paid and loose your money.
I will never buy any warranty."
"Sold my old school books on ebay over the course of 2 months and made $160. Some items I had offered to cover the cost of shipping to make the item more appealing, others I allowed Ebay to calculate the cost. I bought shipping materials to package items for a safe arrival. After Ebay calculated the final value fee of selling my item, they also charge a fee on the shipping that is paid for by the buyer and charged me a final value fee on that as well! When all is said and done, I ended up making about $100 on my items. $60 to ship and sell through Ebay!? They dont want their sellers to make any money. And supposedly they gave me "free insertion fees for a month"? Really? I used to sell on Ebay all the time but its not worth the hassle when I can use facebook marketplace or offerup and ship my items. So I am done with Ebay."
"These guys rolled out a new set of rules and fees for sellers and its invasive, breach of trust, and just downright dirty.
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" I bought three gift cards from eBay not one card worked. EBay gave me the excuses that the store purchased used cards or someone else use the card I had just bought the card so I didn't see how someone else could have used it.Ebay accused the local store of purchacing used cards. If it was not for the local store that I bought it in which does not do refunds they made an exception and refunded me my money eBay told me to go **** a lemon. Do not buy eBay gift cards DONT NOT BUY EBAY GIFT CARDS."
"Terrible WEBSITE that promotes scammers and fraud, and doesn't do anything about it. I unfortunately was a victim of a scam. I understand its still my fault, but the fact that it took forever to get someone. Then once I got someone they just say awe I'm sorry that happened we sympathize....etc. they have have the scammers profile. They see he used the gift card. I look today and the account is still active. The gift card that can only be used on ebey they can't stop the transaction nor will they cancel the whatever was purchased by the scammer on ebay. This is a horrible place to buy or sell anything and I will no longer be doing business and DO NOT RECOMMEND ANYONE TO USE THIS. There is amazon now that is more reliable, and has people you can contact automatically. Not a automated system that ends up hanging up on you."
"I purchase an Optoma CinemaX P1 Projector on Ebay on 4/27/2020, and found a better price on other place so I returned the Item on 5/11/2020. The seller agree to issue me the full refund on this item. The total item price is $3799 +$227.94 = $4026.94. I was refunded $3799 by the seller and was told by seller that ebay will refund the tax of $227.94 since ebay is the one collecting tax. But it has been More than one month now and I still not get refunded of the tax of $227.94. I have contacted customer services for 7 times and every one of them promised to refund me on this amount which never seems to happen. I do think this is sale tax fraud that ebay is practicing that they charge tax for something that is not saled and keep the money for themself."
"I gave a negative feedback to an eBay seller from UK, because a damaged item (described as new) was returned and I did not receive any refund, even after 4 weeks. The seller did not respond at all. Some days after I gave a negative feedback this feedback disappeared. Ebay customer support stated that feedbacks will be automatically deleted by the system when shipping is graded with less than 3 stars during the virus crisis. However, this was not the point of my feedback. No item, no money and my negative feedback was deleted. Shady sellers can do what they want! Therefore buying on eBay is not recommended."
"Never received a item. Ebay don't guve a chyt about us customers. It does say it was delivered in my po box. I reached in with my own hand and there was nothing. Im I just to roll over and do chytt. Ebay says case closed. I say fhuk u ebay!!!!!"
"They don't try to help you with issues at all. They went as far as to remove a seller and item from thier site that I bought. And still refused to reimburse me, even though I never received what I purchased."
"This company is GOD AWFUL. There is a scam going on where you buy thier gift card, your money gets stolen before you can even use it and they will NOT refund your money. Customer service is even worse"
"I never got my item due to USO’s miss delivery. Couldn’t get money back. Amazon is much better. "
"As of May 2020. When I started w eBay in the 1990's, it was really good. Results of searches came up that always included your search terms. But NO MORE. Today do a search for "patio swing" and you get 7,000 results without the word "swing"!! eBay is now useless for narrowing your results. Hard to find exact product you want. Want to complain about that, or anything else? You can NO LONGER get a hold of a person at eBay by phone, or by email. Everything automated. If your problem does not fit an automated response, forget it, you've just wasted an hour of your time. "
"Even after accepting a return as a seller and refunding the buyer, ebay states that they will not credit back the fees from the sale of it unless seller appeals. This is a complete fraud on a seller and should be handled by the proper consumer protection branches. AVOID EBAY AT ALL COSTS!!! "