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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2014-11-04

"All questions were answered quickly. Very easy purchase transaction. Great free delivery."

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Verified
5/5

2014-11-01

"The canopy we ordered was a package deal with the wheeled nylon carrier and weight bags included. The wheeled carrier is spacious and all parts fit back inside the roomy pockets with no trouble. The weight bags are a must to have for us as we display on the edge of a large pond for our biggest fair. There is always a slight breeze and I have seen other vendors lose items due to their canopy moving in the breeze. Packing and shipping of the canopy is quick and easy for us. The cost for this unit is worth the outlay and is a great investment. We have seen many other brands and observed many repairs to critical structural supports. They are in no way as heavy duty as our canopy. This is no toy to be sure. Best investment we have made for our business to date! "

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Verified
5/5

2014-10-30

"Excellent service and product! The tent we bought is very easy to use and makes us look professional."

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Verified
5/5

2014-10-30

"I'm very happy with the services .I will recoment a friend to chopping n ecanopy.com. thank you for the service."

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Verified
4/5

2014-10-29

"Instructions said 2 hours estimated but it's more like 4, along with needing more than 2 people to assemble, and there are were some irregularities with the materials. One side was not wide enough and the other side was too wide for the rods to go through on the bottom. There was a section of that area where we had to cut open in order to fit the rod through it. The instructions told you to assemble but then later had to dissemble all the work we already did - seems very counter-intuitive. Some of the poles were not properly numbered.

The material just fits for the door as the garage is squared, the book shows the material is wrapped around the frames but this is not possible. The left zipper is crap, very hard to move up and down, and we were expecting quality considering the right zipper has no issues. We are concerned about the zipper come winter, as it's hard to move now, how's it going to move with a cold and ice environment. Found a couple of holes in the main cover material.

Ordered 6 more augers because the center bowed outward. It's good but not perfect, the structure is appreciated though. Shipping was good and all the hardware was present. We'll see if this holds up.
"

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Verified
5/5

2014-10-29

"Canopy was damaged when it arrived ! Was shipped promptly and called and part is being shipped they said so until now experience has be excellent! Part has arrived but I have reason to doubt it won't be! So I'm satisfied"

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Verified
5/5

2014-10-29

"Awesome Customer Service!!!!!!! The CSR that took my order was very professional and knowledgable about the products. He got me exactly what I needed and the items shipped out the very next day. I received my purchases within just a few days and am very glad with my purchase. ECanopy Rocks!!!!!!!!!"

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Verified
1/5

2014-10-28

"Your customer service sucks. I have 2 problems with my order but I can not talk to anybody about it. All I get is an answering machine. I have left messages and even sent an email. One time someone contacted me and left a message that said "ECanopy returning your call." I called back and left another message, I have sent an email, and still nothing. The message did not give me a direct line to call. i work during the day, so I can not always answer a call. It is not unreasonable to call me again or leave me a direct number. At this point I would never buy from you guys again."

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Verified
5/5

2014-10-28

"Came exactly as was told it would Even shipped early Price was lowest I found in 100's of sites viewed "

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Verified
5/5

2014-10-28

"ecanopy went together very good and easy"

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Verified
5/5

2014-10-28

"Arrived in record time and well packaged. The steel frame and braces are sturdy and fit together easily, the directions (read them carefully) are simple and understandable. I would suggest paying attention to the admonition to have another person help...goes a lot easier. Well made and highly recommend for your storage needs."

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Verified
5/5

2014-10-28

"Canopy is perfect and easy to set up. We love it!"

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Verified
5/5

2014-10-28

"The quality of the canopy we ordered is outstanding. From the high strength frame to the zippered side panels it's clear the canopy will last a long time. We also received excellent service from the staff at eCanopy.com in making sure we got the right product for our needs. We would recommend eCanopy.com to our friends and family."

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Verified
5/5

2014-10-28

"Great pricing on very good products. Easy order entry and they shipped immediately. Couldn't have been better"

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Verified
5/5

2014-10-28

"Five-star company! Easy ordering and free and fast delivery, you couldn't ask for more!
Going to be using my new tent this weekend!
"

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