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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2013-07-09

"The canopy we purchased arrived quickly and served its purpose well. Took a bit to get the hang of install but take down was easy. We weren't sure what the additional pieces of canvas were but figured out that they were to be attached at each pole. Very nice, sturdy and easy to use. We have already recommended ecanopy.com to two others."

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Verified
4/5

2013-07-09

"Nice selection and very good prices. Fast shipping. I am very satisfied with the purchase and with the eCanopy shopping experience. I will certainly shop eCanopy again."

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Verified
5/5

2013-07-03

"Great value. Love the flexibility of the side panels and the stability with the large molded feet. Compact size makes it easy
to transport
"

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Verified
5/5

2013-07-02

"eCanopy ROCKS! I was amazed at: 1) how helpful their staff was when I called with questions about what this museum wanted to order (I talked to at least 4 people); 2) the follow-up once the order was placed; 3) how speedy the new tent arrived - less than 48 hours! 4) we ordered an extra colorful tent topper - it arrived yesterday and 5) a chance to share this good news with others. This company has their finger on the pulse, treats their clients with respect, and really cares about the client's experience. So much so that it will keep them coming back. I will definitely pass the word. Thanks to all the staff at eCanopy for a job well done! Sincerely, Susie at Historic Spanish Point museum in Osprey FL"

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Verified
5/5

2013-07-02

"VERY EASY! It was easy and fast, my canopy showed up in 2 days! The product is what I expected. Thank you for providing enough information to make the choice as easy and painless as possible.
Great experience!
"

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Verified
5/5

2013-07-02

"eCanopy had just what I was looking for in a a tent at an affordable price. The quality is excellent and my order arrived in less than a week. I'm very pleased!!"

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Verified
4/5

2013-07-02

"I had issues getting the website to work. Filled out the form online for a quote and never received one, so I had to follow up. They got me a quote quickly. Then it took the graphics department longer than they said to get me the proof. It did however ship a few days sooner than was previously stated to me. Megan B. in Custom of Graphics was great to work with - very responsive."

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Verified
5/5

2013-07-02

"Easy to order, quick delivery and product does what it says. The table attachment needs some additional engineering, but added a couple of blocks and figured out the clamp system and it has been on our picnic table since."

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Verified
3/5

2013-07-02

"The canopy arrived properly boxed within five calendar days of ordering. No problems with the order. Except for the flimsy aluminum stakes overall quality is good. The reflector coating on the inside protected us from searing 90-degree heat. I used steel stakes purchased from a big box store. The aluminum stakes predictably bent when inserted into the compacted clay, which is what we have here in Central Virginia. The canopy system could have benefitted from lines or cords to anchor the corners to concrete blocks to prevent the whole thing from sailing away in a lofting wind, another challenge I have when using any canopy on a windy hill at a farmers' market. I provided concrete blocks, cords and steel cables to make this canopy work. Except for the concrete blocks, for the price, the canopy should have come with those two accessories. Additionally, the canopy must be removed, folded neatly and replaced in a side pocket of the carrying case each time it is dismantled, which for me is after each use. The product description, i.e., what's in the box, accessories and assembly, etc. would have helped with the purchase decision. This canopy assembly and take-down is a two-person operation, something that is a problem when all of us at the farmers' market must hustle for an approaching downpour."

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Verified
5/5

2013-07-02

"Could not be happier! Great selection, fast ship and great service. Received my new products in 3 days, shipped the same day I placed order. Will be back again!"

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Verified
5/5

2013-07-02

"Impressive...Fast delivery and good quality product. I'd buy from them again and recommend them to others."

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Verified
5/5

2013-06-25

"Easy to use website. I haven't yet setup the canopy. But I imagine it will go well.

I was worried about delivery, but it arrived quickly, with no fuss to us.
"

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Verified
5/5

2013-06-25

"My company has ordered tents from local companies in the past and were never as satisfied as we have been with eCanopy.com. We have become repeat customers who are impressed with the service and ease of ordering. eCanopy also keeps great records and we were able to order a duplicate product with such ease. Thanks eCanopy.com!"

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Verified
3/5

2013-06-25

"I found the initial setup a little cumbersome. The directions were sparse and no directions for attaching the sides or using the weights. The quality seems good but haven't tested in the vendor world yet. I was disappointed that you were unable to collapse and store in bag without completely removing the canopy top."

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Verified
5/5

2013-06-25

"I will definitely come back to eCanopy when I need another canopy! The transaction was seamless, the product was delivered quickly and you absolutely can't beat the price! Five stars!!!"

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