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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2018-09-03

Excellent

"Wonderful!! Would definitely use them again!!"


Verified
5/5

2018-08-29

Owner

"Great customer service. Very helpful and friendly. I used the canopy they suggested for two event's over the weekend and it was so easy to set up and take down. It is well made and good quality."


Verified
5/5

2018-08-23

Arrived as scheduled, arrived in excellent condition.

"Very easy process in ordering "


Verified
5/5

2018-08-23

Excellent sales assistant

"Help ordering choice was the wisest thing I could do. Good instructions. Assembled in no-time. "

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Verified
5/5

2018-08-23

Super service!

"I received my order promptly only to discover i had ordered the steel canopy instead of the alumashade canopy. The manager was very helpful and took care of the exchange with utmost courtesy. My kind of place to do business with!"


Verified
5/5

2018-08-23

will defiantly order again

"Received item fast, good price, We replace are canopy top at least 1 x a year. this is the fastest and best price
I ever found. Thank you
"

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Verified
5/5

2018-08-21

They got you covered.

"So far, so good. I'm satisfied with the product. "

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Verified
5/5

2018-08-20

Transaction

"I haven’t used my canopy yet but the transaction was smooth and the shipping was very fast."


Verified
5/5

2018-08-17

Pop up

"After looking for a water proof pop up, ecanopy was the only place to get said pop up. Ordering was a breeze and the product was shipped in a hurry. Arrived in beat up box’s like UPS does but pop up was unharmed. Will be using it for next show."

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Verified
5/5

2018-08-17

Great and fast service

"Fast and great service. Product was just as i expected."


Verified
5/5

2018-08-17

Canopy

"They have excellent customer service, communication was done by email and they responded promptly to all my questions. The department was very pleased with the product, very high quality. The canopy was used for the "National Night Out" event and received many compliments from the public our booth looked amazing.

Thank you eCanopy.
"

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Verified
5/5

2018-08-17

Great canopy for the size

"The bag this canopy comes in is sturdy and handles well. Canopy is pretty easy even for beginners to use but did have a bit of difficulty figuring out the top via instructions but a few extra minutes messing with it, and it went up. More of a user error there, but can take a moment if you've never used a canopy. We purchased it for convention setup and it is perfect for the size we are allowed. "

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Verified
1/5

2018-08-15

Awful company. DO NOT TRUST!

"Ordered a $3,859 commercial tent from ecanopy in late July. We have YET to receive the full tent. The quote was simply laid out to receive the frame and custom canopy. We received the top of the tent 1 week later than expected with NO FRAME. The ecanopy sales contact then stated we only purchased the canopy of the tent and would have to buy the frame! Why would we buy the top of the tent ONLY?! Very unsatisfied with this company. Feel like this company is scamming us. Would NOT recommend."

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Verified
5/5

2018-08-15

Great customer service!

"I called to investigate the tarps that eCanopy offered. The rep was very friendly and knowledgeable."


Verified
5/5

2018-08-15

Pop up tent with sides

"My pop up tent with sides arrived very quickly and was exactly what I expected when I ordered it. Can't wait for the first craft fair to use it. So excited!!!"