"I ordered a Caravan Displayshade 10 x 10 Canopy Package Deal + 4 Sidewalls - Open Box Item from eCanopy.com. The online ordering process was simple and easy. I was provided a shipping tracking number and received the item on time and without problems. No issues to report. Good price, easy process & on time delivery."
"Great price and fast delivery!
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"The company policy for returning a order that was ordered by mistake by a customer is way to strict, a very high stocking fee , no postage return , and if you do send it back you may not get any refund and they keep the money and the product. I will never do business with this company again!!! I have ordered many times through Shelter Logic and have had no trouble. ecanopy doesn't know what customer service is."
"The product was as it was described on the website and 2 of the 3 canopies ordered arrived in a short amount of time. When I reported that one did not get delivered on schedule, customer service was quick to respond and send a replacement. I was very satisfied with overall experience."
"I ordered online and it was very easy."
"Item was shipped quickly, "
"I bought my first pop-up from e-Canopy.com last year. I was so impressed with the quality and price that I bought another one this year.
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"I was very happy that you guys offered half-height side panels in black. I needed them for my show and I was worried I wouldn't be able to find them. "
"I needed a replacement 10 x 10 canopy for one damaged in a high wind and heavy rain storm. These tents withstand worse weather better than the cheap ones out there. My previous one was used for community events and street fairs. Dependable and easy to use."
"Very happy. Used as a shade over our show pigs, came fast, went up easy, has stayed put through several storms. Happy pigs too "
"I purchased a 10 x 10 vendor canopy a few weeks ago. It is great. As a older women I was hoping it wouldn't be to much for me to handle on my own. I have used it 3 times so far and not 1 problem. The only negative thing is it is almost impossible to get in the bag. I will just leave it out until the end if the season and have my husband help me bag it for winter storage."
"VERY QUICK SERVICE AND GREAT PRODUCT. "
"I have previously ordered several HD tarps over the years from eCanopy. We use one to cover a large soil bin and keep the newest one as a back up for when the first one wears out or is damaged from weather and use. The last one I purchased was kept in the shipping wrapper and not opened for 2 months. When we went to use it it was manufactured incorrectly with a defect that caused a slit to appear for about 15' on a 30' wide tarp. eCanopy would not stand behind this even though it was clearly a defect in the manufacturing as I did not respond within 3 days of receipt. Well, it would be pretty stupid to unwrap a 30x50' tarp just to inspect it and leave it laying around for 2 months prior to needing it. Not good business. They would not even allow me to ship it back to the manufacturer."
"this is exactly what I wanted and as described and arrived in a very timely manner! "
"I received my canopy in the timeframe indicated, and one of the ridge poles was crushed. I would have like a cleared outline of the necessary procedure for claims in my initial emails. (i.e.: Take picture of damaged item)"
"All good things, delivered quickly "