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eCost.com

6,562 reviews
3.59 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-05

"The monitor looks and works great!"


Verified
5/5

2013-06-04

"Had kind of a hard time online."


Verified
4/5

2013-06-04

"i did not buy anything from e cost, i cancelled the order because it was not in stock, and it was not stated on your web site"


Verified
1/5

2013-06-04

"rejected my order, i wanted to pay via wire but then told me that my address is forwarder address so cant delivery there"


Verified
5/5

2013-06-04

"best price and delivered in 1 day!"


Verified
2/5

2013-06-04

"I realized I could not use the ssd with my old laptop. I also realize this was largely my fault, but eCost charges a 15% restocking fee and demands that items be unopened if they are to be returned."


Verified
5/5

2013-06-04

"Product as promised! Really quick shipping! Great experience!"


Verified
5/5

2013-06-04

"I thought our order was to be delivered between 9:00 A and 2:00 P, but when I called the cargo delivery number the lady told me delivery was running late. It did come about 6:30-7:00 P.
I talked to a lady on the phone during the ordering process and she was very informative.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-04

"I appreciate how smoothly everything went, start to finish"


Verified
5/5

2013-06-03

"The experience with eCost was wonderful. Great price & super fast processing & shipping! VERY HAPPY"


Verified
5/5

2013-06-03

"Easy to buy! Great Prices! Quick Delivery!"


Verified
1/5

2013-06-03

"wouldn't confirm the order, required us to call, and then on hold forever when we did"


Verified
3/5

2013-06-03

"I ordered an HP 17" laptop, my second one in the past year from eCost. I had to return that order because it did not work. This time, I made the order and it said it would ship in 5-6 days, the upcoming Friday. But 2 days after I ordered it, it said the item was on back order, and after calling, it appears it may be another 1-2 weeks. So, at order time the implication was that it was available for delivery, only to find out that was not the case. I now have a week to see if I will be getting it when they said I would this time. On another order a few months back, I ordered a refurbished HDD, and it died within 1 week after installing it, which was outside the 90 day warranty. I will never order a refurbished HDD again!"


Verified
5/5

2013-06-02

"Got it just as described. Always happy with e-cost purchases"


Verified
5/5

2013-06-02

"The Headset was delivered fast, good price and seams to work well"