"They were great at taking order and charging my card and sending email survey but have not received tracking number or any notice order has been shipped . I called several times and waited 30 minutes to talk to customer service and they said to call back in half an hour so I called back and finally got to talk to shipping and they said that they don't know what is going on with order and would have to message supervisor so I asked if I could talk to her supervisor and she said he can only be reached by messaging him but he would email me right away with response on where my order is. Well two days later and still no email and now 12 days and counting when operator said everything was in stock and 3-7 days ground shipping . Terrible customer service and should have went with online competition with has been great in past but thought I would try this company. What a mistake !"
"The faucet we ordered came quickly and was exactly what was pictured online. We've ordered two bathroom faucets from eFaucets and when the time comes, we'll use them again!"
"Item arrived as described. "
"The product was exactly as we seen on the webpage. It's absolutely beautiful! Product was delivered in a timely manner."
"Had a great experience ordering my replacement parts from eFaucets. Their website is easy to browse and find what you are looking for plus MORE. I even received my purchase sooner that what I was expecting.
Thanks"
"I had difficult time locating proper part to go with faucets I had already bought. I used customer service with e-mail question and I had an answer and recommendation the next day. I ordered a pair of the pop up drains to match my new faucets and were here in a matter of days and they match perfectly.---Kent "
"it was a good experience. I would purchase again from E faucets."
"Very satisfied. ... Fast shipping, perfect item! Thank you."
"I ordered a faucet for my kitchen. Could not get it installed until after the 30 day return date but I liked the faucet, so that was ok. When the installer arrived he said I needed special fittings that would have to be ordered from efaucets. Do not think there was any mention of this special fitting when I bought the faucet. Ended up buying another faucet that could be installed immediately and now I cannot return the faucet from your company. Not happy at all."
"eFaucets has everything you can imagine for your bath or kitchen. Great prices, and fast shipping. Have yet to need customer service after placing four different orders over two years."
"Order to delivery time was very quick! Product works great would recommend to others. "
"quick delivery and product exactly as decribed"
"Quick delivery and exactly what I expected.
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"Easy web page to find stuff. EXCELLENT PRICE. FAST DElIVERY"
"Took an incredibly long time to receive, with no communication. Won't order from them again. "