"The item that I purchased showed up in a reasonable amount of time, and it works as advertized. The only caveat to the otherwise decent experience that I had doing business with these folks comes down to the inability on their part to provide accurate tracking information. It appears that the DHL tracking information they included in the shipping confirmation e-mail was either falsified or just plain wrong, because it didn’t work when I tried to use it on DHL’s site directly. And given that UPS had no information about the package after DHL allegedly handed it over to them, I was left with no way of knowing if it was really on its way. Also of interest is the fact that the URL they provided to DHL’s tracking page was not the same one that I got by going there myself. It sort of clears up why
I’m not an impatient fellow. I have no problem whatsoever with waiting however long it’s going to take for a package to arrive. I’ve ordered from overseas sites that have taken upwards of a month to get my package out to my home. In spite of what the song says, the waiting really isn’t the hardest part. It’s just that when I spend any amount of money on something online, I enjoy the peace of mind that comes with knowing that what I paid for is making its way to me in the first place. Everything turned out okay this time, but not being able to reliably track my package leaves me wary of doing business with Eforcity again. Especially after reading the many negative reviews that allege that packages ordered never ended up arriving at all. Their low prices just aren’t worth the uncertainty that what I order will ever get to me. If you anything like me, you’ll want to think twice about doing business with these folks.
Oh, there’s just one last minor issue to consider. If you should e-mail these folks with a question or concern, you will most likely receive a canned response in return. One that will be unlikely to even remotely address what you’ve e-mailed them about. For example, I e-mailed them to ask for help tracking my package, and I got a canned e-mail in response informing me of their estimated 4-10 day shipping schedule. That was absolutely not the information that I was looking for. However my package actually showed up the same day that I had e-mailed them, so I responded to Eforcity letting them know that while the information they provided totally failed to address my concern, the matter had been made moot by the fact that my package had shown up that day. They responded to that e-mail asking me to be more patient, and to e-mail them back if the package still hadn’t arrived after ten days had passed. Uh, what? Do these folks even read e-mails before they respond to them?
Now my issue was minor, granted, but that doesn’t give me any faith in the company to properly address a major concern with any proficiency, which is another reason why I’ll be wary of doing business with them again in the future. Take that as you will.
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"I ordered a Sony Vaio Bluetooth Laser Mouse free after coupon. They emailed me the next day and said my order was "cancelled due to a previously unforeseen technical error" on their website. Be careful when you order from them, they might not honor your coupons."
"Great Price! I definitely recommend this store! =)"
"Terrible Service!!! I ordered a battery charger (INV # 12542769, Order # 809066). There was an address mix-up. On Aug. 4th, was told order shipped. On Aug. 9th was asked to confirm receiving the order (which I had yet to receive). On Aug 14th I was told that the order bounced back. After waiting two weeks I was no longer interested and asked about a refund. From Aug. 15th to Sept the 25th I have emailed them (****@****)6 times without a response. Extremely disappointed!! STILL WAITING!!"
"Competitive pricing, simple shipping (at your mailbox) and seems like a good product. "
"I really like the ordering part of this site. Choosing the product is never been this simpler. You can start with selecting the camera model and drill down to the battery you want. Fast shipping and I would definitely order again. Thanks Eforcity !!!"
"I bought this cover by looking at a good value for the price I was paying. I was happy with shipping as it arrived in two days even with normal shipping, unlike other websites which takes weeks to ship the item. The cover is pretty good and fits iPhone really well. Looks good as well. But my only complain is that it catches a lot of dust and I have to clean it from time to time."
"I have ordered on their website and on their amazon store for quite a while. They are awesome. I had to return something because the product was causing my electronic device to fail and they immediately refunded the money. They ship reasonably fast (some from Asia, some from LA) and their prices are awesome.
I would not really hesitate for the price. If you want products that work, you can shop here. You get a bit more than what you pay for. "
"Lots of geek items for cheap plus free shipping to Canada on some items. Check out their weekly specials."
"I purchase a backup battery for my digital camera. The delivery was fast. I faced issues with the battery I received but I was sent another battery at 1 phone call."
"Great seller with a fast turn around time. Seller used DHL for quick delivery!"
"These items were just what I needed and were very reasonably priced. Shipping was very fast. I would definitely buy from eforcity again.
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"SMOOTH ORDERING PROCESS. HAD A GREAT COUPON. BEST PRICE!"
"THAT NICE PRODUCT AND SERVICE IS EXCELLENT. I WANT TO SHOP MORE THINGS NEXT TIME."
"I really found this store interesting as the price is very less than the market price. I liked the promptness in shipping the item as well."