ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-10-27

"I purchased 8 business card holders from elighters.com. The product is beautiful, the shipping was excellent and the women who received them as gifts were thrilled! I will shop here again. Lisa Y., Colorado"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-27

"I am vey satisfied with my order and will be placing another order in the next few weeks. Shipping was fast and the set I purchased was nicer then I expected.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-26

"Everything was as you promised. It was a real Colibri lighter at a really good price, and not an imitation. I will gladly do business with you again when I need something else. Thank-you.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-20

"I really need to thank these guys for their services.
I wanted a Dupont cigar case as a gift for my brother's bday, and I had no idea which case would go for the cigars he smokes, despite my spending a long time on the internet to get info and make the best decision.
One of their agents spent almost half an hour on the phone with me, trying various cigars on couple of cases, helping me out to pick the right Dupont case. I wish i remembered his name to mention here (maybe they can find out through my order!) and thank him again for me or maybe consider him for some raise or sth!
And i got it right on time for the birthday, despite its being a last minute order.
It made all the difference and my bro truly loved it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-20

"My son was delighted to receive his gift. Thank you for providing a value product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-20

"Everything arrived quickly and in good order. Everyone loved their lighters. Thanks for the free Coleman lighter. My husband loved it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-20

"A really great service. I am based in the United Kingdom and was coming over to the US on a business trip. I therefore had to ask loads of questions and ask eLighters to send the package to my hotel.

All respoonses were really quick, delivery was smooth and I was able to track it online. The package arrived when it was meant to.

I would really recommend eLighters!

Rod
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-10-19

"Elighters is a completely unprofessional company. I ordered 4 money clips for my groomsmen and one of the clips was engraved incorrectly. I contacted the company expecting no issues per their website (stated they replace any engraved item if it was a mistake on their part). My receipt shows the correct engraving but the money clip was engraved with a space in the center of the name. Elighters refused to replace the item claiming it was not their fault. I told them this was unacceptable and that I wanted it replaced. Their response was to ignore any emails I have sent them after their refusal to replace the faulty product. DO NOT BUY FROM THIS COMPANY. I received my money clips the day before my wedding and was stuck without one of my groosmen's gift. Now elighters will do nothing, not even bothering to reply to my emails. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-10-15

"Perfect! I was very happy with how quickly the order was completed and it's just what I was looking for. Great service, great product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-13

"Had just what I was looking for and got a free lighter out of the order. Fast convenient service. I'd order again and recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-13

"Great experience, item arrived on time and as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-11

"great service and rapid shipping - plus a FREE lighter - it doesn't get any better!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-11

"I am extremely pleased with the speed in which my defective lighter was replaced and the warranty honored. I will definitely order from eLighters again and would recommend them to all of my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-10-09

"i ordered an engraved business card holder from elighters.com. I was very pleased with the product. It was exactly as pictured online. The engraving was very nice and it shipped quickly. I was also pleased with the price compared to other business card holders i have found and it included free engraving which makes it a great deal! Shipping prices were also reasonable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-08

"OMG! Thank you so much, It turned out exactly as I pictured it and my husband loves it.
He is a big guitar buff and really loved the design and the special engraving on the back.
Thanks for the prompt delivery and special care. I highly recommend your awesome
products and services!
Mahalo and Aloha,
Lisa McDonald
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A