"I've used eLighters.com for Christmas gifts 2 years now and they are
honestly one of the best online merchants I've ever dealt with. Clean, easy
site, accurate product description and fast delivery. What more could you ask
for.
"

"ABSOLUTELY EXCELLENT!!!
I received confirmation of my order immediately via email. I received my order very quickly, only to find that the engraved initials were incorrect. I wanted the number "5" to be included in the initials and it was engraved as an "S". I got all upset and flustered and called the phone number on the website. Mr. Gaurang, the gentlemen that answered the phone, was VERY polite and VERY apologetic. He explained that when engraving initials, a number cannot be included, only alphabetic letters can be engraved; thus the using of the letter "S". He explained that the number "5" can be used by itself and that he would have it corrected immediately and mailed to me. I was to keep the incorrect one.

He was so nice to me that I felt so bad I was so upset at him and I apologized. To my surprise, the new lighter was delivered within 2 days by FEDEX (not Priority Mail like the 1st order.) I called him the next day to thank him for such excellent service.

I will gladly recommend elighters.com to anyone.

Jeralyn"

"Great service! I needed my order in a hurry, therefore I was really nervous about ordering...being the shipment was coming from Texas (I'm in California). I took a chance and placed my order, it came 3 days early and was perfect! Everything was engraved exactly how I wanted.
eLighters did a great job on my order. I will order again as needed and refer my friends."

"I ordered 2 cutters but only 1 arrived. I asked the company if there was a second shipment coming or if it was an oversight. Within minutes, they responded that it was an oversight and the second cutter arrived in 2 days.
I am very satisfied with the selection of quality products and the speed in which they resolved my issue. I will shop here again in the near future."

"This Seller provides EXCELLENT service. Their ordering system is very easy to use and the follow up communication is very thorough.

My order required monogramming, but still arrived just a few days after I ordered it.

I also ordered gift wrapping on my item and it was very tastefully done."

"Incredibly great service from this merchant! I received my customized item in less than 4 days (including a holiday weekend!) from the time I placed my order. It was reasonable shipping costs, and the item itself was way cheaper than at a department store. A+"

"I bought 10 Travel Humidors as groomsmen gifts. It was a week before my wedding. They took care of me and rushed my order in time. They are great!!"

"Ordered on the 20th (a sunday), selected regular USPS shipping with insurance. Status on the track my order page was not updated, but when i emailed inquiring, they replied with a tracking number. Was delivered on the 24th. Great price too. "

" It's been 4 days I haven't received my items.
This website is a scam.They gave me a tracking number I applied to usps nothing acceptable the 1st three times but 4 5th 6th time unacceptable
nothing.I check on the website , shipment is still pending. "

"Placed order on 02-20-07 was not shipped till 02-27-07 as of today 03-05-07 still have no order they have my money but I have no product!"

"Told 2 day delivery. They have the $. I have nothing. No one replies to emails."