"Needed a new crock for my crock pot, old one was cracked. Got a brand new one that fit. It wasn't packed very well, and I am surprised that it was not damaged. But it was not even scratched!"

"The customer service rep was helpful and provided timely information. "

"I have been purchasing from eReplacementParts for over 18 years. I know order from here, you can never go wrong."

"They always have what I need and deliver it fast."

"I ordered a replacement crockpot lid and they sent me a plastic blender jar. I called and the rep said he could order a replacement for me on the phone and send me an RMA return label for the jar. I never received the return label so I sent them several emails requesting it. I was told I had to wait 30 days for the warehouse to decide if they wanted it back or not. If not, they would credit my account after 30 days, if not issue the RMA return label to ship it back. I sent them a not-so-nice email and they promptly sent me the RMA return label. I sent the product back the same day and STILL don't have my money back for the wrong part. It was their error and should have credited immediately and asked me to return the jar. I did get my lid but as it stands, I've paid double ($60) for it. THEN they ask me for my rating..... so here you go. ONE STAR.

UPDATE: One day after posting this review I received the email stating my refund was on the way. Hmmmm... Coincidental? Maybe."

"We had ordered the part we needed from a different source that took so long to get it, we gave up and ordered from this site. Just before your part came in, the first one came in and we needed it so badly we used that part. But never again will we order from anywhere but here. The service was very fast, the return was easy, and we received more refund than we expected."

"I ordered a couple replacement parts and they came on time no issues; however, I realized I needed more parts and upon ordering the I am still waiting to receive after half a month. Any time I attempt to call or email customer support I am never able to get through to talk to anyone. If this isn't resolved soon I will not be coming back here to order more parts"

"item was said to be compatible but it was not"

"Needed a cover for my Black n Decker weed eater to keep the line place. Ordered from Amazon but they cover would not stay in place. eReplacement Parts sent me a cover that stayed in place. Thanks!"

"Have an old model Craftsman air compressor that works great. Snapped off plastic oil fill cap when loading into truck bed. Found parts at eReplacmentParts & since they were rather inexpensive bought 2 so I could fix the next time I did something wrong."

"Was looking for a filler glass tube for my coffee urn and looked around online at various sites. Not only did EReplacementParts have it, but the delivery turnaround and price was great. Keep up the good work! I received my parts and they were in perfect condition."

"I found what i was looking for and it came quickly, but including shipping I paid $50 for 2 rubber feet on a table saw I bought used for $75"

"Ordered product several weeks ago, was billed immediately and still do not have product!"

"I was sent a random part, value about $5.00! I ordered a part for my cuisinart $85.00, they did eventually send the correct item but charged me twice! I will not or would not recommend this company!! "

"6 weeks and a canceled order and a reorder to get the parts. Not counting the 4 phone calls to customer service and 2 hours of call times. My order was totally fumbled. "