"Ordered replacement Breville juicer jar/pitcher. Jar fits perfectly and no leaks. Easy to assemble and clean. Quick delivery."

"Had the parts I needed for my dewalt miter saw. The shipping was fast and the parts worked perfectly "

"I bought a bag for a lawn mower, they sent me a plastic box, very poor connection with the support center. First time I bought and I will never buy anything from them again. I do not recommend."

"Easy to find parts and to order them as well as fast deliver. "

"I ordered 3 seals for a Karcher pressure washer and one of the seals were smaller than the other (wrong part). I contacted the site and they made up for it with another part sent fast enough for what I needed. Great DIY site for repair parts and customer service was great."

"I ordered parts for a saw on Feb 16 and finally received them on April 26. When I ordered there was no indication that anything was out of stock, in fact just the opposite. I understand that their inventory may have been off and I waited patiently for about 6 weeks when I received an email that things had shipped. I waited a couple more weeks and nothing arrived and the USPS tracking number enquiry showed that ereplacement hadn;t yet gotten the package to the P.O. I repeatedly called ereplacement but couldn't get a person then I emailed and got an automated response and replied to the email as instructed but never got a response. Finally I was about to cancel the order and get my money back when the package arrived. It had everything I had ordered, they were the correct parts and it fit perfectly. Communication would have made the story better."

"I received the wrong part and have sent 2 other emails with no response yet. "

"I ordered two items, one after another. I didn't think to order one of the items until after I had completed the first. Anyhow, upon ordering the second item I noticed that I could use a faster shipping method so I chose it and got the item by FedEx in a couple of days. This is not a reflection on eRP but the first order went by USPS and got hung up in our local distribution facility. Excuses have ranged from "maybe the package was damaged" to "maybe some hazardous substance spilled on it" to "maybe the smell of drugs was found", etc. Long story short, I am still waiting for delivery so I am wearing wrinkly clothing until my clothes dryer belts arrive.
General review: All parts I've ordered so far have been excellent. Installation schematics and videos (along with YouTube videos) have helped greatly. So 5 stars to eRP !"

"Representative was friendly and made sure the right part was ordered. The order can at the right time. No need to use the extra postage, item will arrive in the same time as stated."

"I've got an old Craftsman's rear engine mower that's been beat around pretty hard. I found a broken blade adapter on the mower deck while doing maintenance this spring and thought it finally might be done. Looked at a couple sites before I landed here. You guys found my model number right away. l looked through your schematics, found my part, you had it in stock and shipped to me in less than a week. It was an easy process and my parts fit perfectly! The old garage sale lawn mower lives on to mow another year. Thanks eReplacementParts.com"

"I had to make numerous calls to find out what the holdup was on my order was. They should be letting customers know when the order is not going to be delivered in a timely manner. I sat with a machine disassembled in my shop when I needed the space to work on other equipment. "

"E Replacement Parts and is so thorough and easy to deal with. This particular Ford part is seemingly negligible in importance but in actuality, not having it would make something as simple as opening a door a bit difficult. "

"Ordering was easy. Getting it was not. I honestly thought my order had been canceled. Took almost a year for my part to get to me."

"Very happy with stubbling on to this website. I recently became disabled and can't work. I've always done small engine service/repair on the side for extra cash. Now it's more of a full time thing. This website makes it very easy to find the part you're looking for. They have parts diagrams with part numbers. Recently someone asked me to revive a chainsaw that was discontinued back in 2012 and they had all the parts I needed in stock. They box it up and get it in the mail quickly too. Even though the package has to travel across the country, I still get it in a little less than a week. Always my go to for parts. Highly recommend. "

"Ordered a replacement crockery for a 6 qt crockpot that had cracked. Replacement part arrived cracked inside and out.

Had to place a second order and am waiting for that to arrive and am waiting for refund of the first order.

Activity is not timely, but customer service staff Susan M is very helpful and attentive on the telephone."