ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-07-13

"Quick response. Good customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"eValueSoftware emailed my product very quickly, and April was very courteous and responsive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"I always get fast service and have even had products upgraded when the product I ordered was not readily available (without me asking). Pricing was why I first went there, but excellent customer service is why I come back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"The whole process was very simple - from purchasing, to receiving the link to download, to downloading the programs. I'm very pleased with using this company and would use them again, especially considering the price was the best out there as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"I decided to use eValueSoftware for the first time yesterday to order some software for my company. I had never heard of the company before, but the transaction went flawlessly. I received my product very quickly, and there were a couple of follow up or notification emails as well. My company will definitely use eValueSoftware again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"Excellent prices and ordering process was a breeze. Item was shipped promptly and product was in perfect condition. Will definitely return to eValueSoftware next time I look for software to purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"AMAZING!! Fast, easy, great prices. Expect me again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-12

"Very simple and easy to use. Straightforward and good value. Very pleased so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"Service provided as advertised and very reasonably priced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-11

"The experience was terrible, I don't think I would purchase software from your company in the future, and would not recommend you to others. Reasons are the following:

1. Purchased a download and could not immediately download
2. I purchased the software at 8:15 AM
3. I did not get my download link from you until 11:16
4. 3 hours to get an email from you is way to long, this should only take seconds.
5. I put a call into customer support at 8:30 and did not hear from you guys until 1:00 PM, 4.5 hour later

Once the customer support rep got on the line I let her know that this took way to long and her response was "Well our website informs you that it will not be immediate" I let her know that I do NOT see a specific notification that informed me of that or I would NOT have purchased the software. She then said, "well it does say that";. I let her know that my constructive criticism of the site was that it should allow you to down load immediately or alert you clearly in a pop up window. In the end the entire experience was a bust and your customer support rep pushed it over the edge
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-11

"My experience: I ordered a version of Windows 7 listed as OEM at a very good price. It arrived on a CD stating that it was only for Dell computers (mine is Toshiba) and at the end of the install process complained that files were missing. I requested an RMA by email; when I received no reply, I tried again. A few weeks went by, then I remembered that my 30-day return period would expire soon, so I tried a third time. This time I got voicemail on my home phone, saying my return period would expire the next day and they had not received any earlier emails. The number that was left was hard to make out, but I looked it up online, and the extension I'd been given matched a real person. Who was, unfortunately, not answering. I left voicemail and tried back a couple of hours later, after another email, all to the same effect. I have yet to speak live to or receive email from this company. If this is resolved, I will re-review and let you all know the outcome."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-11

"I think this site is on of the easiest sites to navigate. I was not really worried about this site being a scam to try and steal your information. I am going to recommend this site to anyone looking for cheaper software. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-11

"I really liked the fact that I could download and install the software and not wait for a disk. It worked perfectly. I also like that we're not using cardboard materials this way. I prefer the more sustainable procedure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-11

"I recently purchased Visio Premium DOWNLOAD version from your website.
I couldn't be happier. My order confirmation was immediate and I had received by product key and download link within 1/2 hour. I will definitely use again in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-11

"Easy Breezy to order from eValueSoftware.
Easy to find.
Easy to order.
Easy to download.
I'm a repeat customer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A