"Ordered an Accelero S1 cooler, first time order from eWiz. Even after adding in CA tax, and ground shipping, it was still over 5 bucks cheaper than the next lowest price e-tailer (out of TX) for the same item....$13 cheaper than a closer "eggy" competitor that I'm used to. I was a bit hesitant at using an unknown (to me) retailer, but their RR rating it good, so I gave it a try.

Package arrived promptly, 2 days I think it was from eWiz -> So Cal using UPS ground...Got it before I got back from a trip to Vegas. Product was well packed, plenty of cushioning, and no apparent UPS box-kicking damage. Only real complaint is that UPS left the box at my door WITHOUT getting a signature - they used to be good about that, now do this everytime -- NOT the fault of eWiz however. Would order from them again."

"Flawless transaction. Would not hesitate to purchase from this seller again."

"As with previous purchases, all material received on time and worked flawlessly.
Quick shipping - good quality - reasonable prices and most important no problems! "

"Easy to use website. Follow up emails to confirm order receipt and tracking and arrived right on time. Will definitely shop here again."

"Ordered 2 items and actually received them 2 days later, using normal UPS Ground shipping. Both items work perfectly. Extremely happy, would rate this experience as "Good as it gets.""

"Great product and great prices. Fast shipping also."

"Package arrived on time and exactly what I ordered. The item was unharmed and worked perfectly. I had no problems navigating the web site and ordering was a breeze. I recommended this company to my friends for the good prices and prompt delivery. I am a returning customer."

"Good communications, really prompt service, good quality products."

"Very good price on a 16GB USB 3 flash drive. Quick delivery as well. Good experience, will shop again at this store."

"This was my first order purchasing from EWIZ, I am sure it won't be my last. EWIZ had the best price for the item I wanted, processed my order extremely fast and shipped it out to me just as quickly. Great job to everyone at EWIZ."

"ewiz is a pleasure to do buisness with..The product is always first class as is the fast shipping and follow up..i highly recommend ewiz to anyone..
Thank You
Jerry Kaminski"

"Bought a graphic card. The fan was extremely noisy. Sent it back, with all packaging in original condition. Practically no damage (except two cut seals (regular tape, no special markings on it)). They refused to refund my money, (against their terms and conditions), and then kept my graphic card. Called over 10 times (literally), and always told to wait longer (for it to be sent to other department... wait for testing... wait for manufacturer response... more bull cr*p... no one was actually doing anything to it. Rather, it was waiting for something else to happen to it). Was even lied to, saying that he processed a refund (I made him confirm that before I hung up). I called back later, they say that a refund was never processed. They also stated that I will get email updates (but I never got anything other than the original RMA request). Manager was not helpful at all. They still have my graphic card...

UPDATE: After a threat of legal action, a refund was finally processed. Regardless, the manager seemed stubborn to refund the money, and unwilling to lose profit in order to gain a happy customer. I will not be going back to eWiz, and would rather pay a bit more at Newegg knowing that I will always have great warranty and service.

UPDATE TWO: eWiz responded to my message below, and this is my response: BULL CR*P AGAIN. You didn't refund my money because you were able to get it sealed. In fact, you said that the manufacturer did not respond to the request to get it resealed. Also, you didn't seem to care, at all, about the fact I sent it back. I even felt that you just wanted to keep it and not refund anything. The main (and probably only) reason I was refunded was because of a legal threat. If eWiz responded stating something that isn't an outright lie, I would not respond to it - but your deceiving business practices cannot be tolerated."

"Very fast delivery, Good price, I am a very happy customer, I will do business again"

"low price fast shipping. Will buy from eWiz again. Follow up e-mail nice touch."

"good prices, good service, quality merchandise, excellent packaging - cannot ask for a better online transaction"