ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
2/5

2023-08-15

Hakama came apart at second practice

"on occasion of my sensei passing away i ordered a white teton hakama with extended himu size 27, i choose shipping with fed ex.
it arrived fast how ever, one of the pleads was incorrectly ironed, which in itself would be a repairable flaw, how ever during the second practice the little "spoon" or Hera, which is tugged behind the belt to keep the back of the hakama from sliding down fell of, on closer inspection it was clear it was not properly sawn in. please be aware that this was not rigorous practice but worn on slow going measured practice of iaido techniques demonstrated in the context of memorial ceremonies for my passed sensei.
that low quality of fabrikation, the faulty ironed pleat, and the fact that it did take me 3 days to reach the company and then the responsible person is not available, let me give e-bogu hakama's a very bad review.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2016-04-19

Rigid and not service-oriented

"Dogi of decent quality cost nearly $100. For that price, it seemed reasonable to ask for a top and bottom in the size that fit me, but e-bogu was not willing to mix and match. This even after offering to buy a second set in my size. They are rigid and not service-oriented. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-21

"Good selection, great prices, good service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-09-24

"Bought a carrying case for my daughter's Aikido swords. Good price, reasonable shipping. Order arrived as described w/o any drama. Would use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A