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Return/Replacement policy:
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Verified
5/5

2006-04-18

"My order from EasyPCKits was smooth and flawless and the product worked perfectly and as described. I whole heartedly recommend David, his business, and his products!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2006-04-18

"I can't even begin to praise EasyPCKits.com for their great products, friendly service, and great deals. I am a customer for life, and would highly recommend EasyPCKits to anyone for heatsink lapping kits."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2006-04-09

"Simply put, Dave is among the best people I have ever dealt with when it comes to price, professionalism, customer service, and communication. Not only that, but as product lines go, Dave is truly the source there is no better place to buy lapping kits. I am color blind and his product is color coded, he took his own personal time and labeled each of the different sheets on the back to accommodate me. Without a doubt Dave goes above and beyond, he has earned a customer for sure."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use
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Speed of web site
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