"hola, necesitas mucha pasencia hasta que te llegue el paquete pero al final llega... a mí me ha llegado en 10 días laborables ... esto me ha gustado mucho ... lo malo es y creo que no tienen mucho personal para la comunicación con el cliente ... me han contestado siempre a los emails...pero tardan un poco ... por lo demás bien si querés un producto antes mira si lo tienen en el almacén de europa ... Lo recomiendo solo si de verdad necesitas ahorar y dispones de tiempo de espera para la entrega ... 209 € me ha costado el teléfono 15 € dhl express +57€ tasas de aduana ... Al final me he ahorrado 20€ si lo he comprado en Hong Kong"

"I ordered a product from this site and the order came at the specified time.
Also the costumer service helped me with a problem that I had."

"kaufe seit jahren immer mal wieder gern bei EFOX. Ware aus China dauert für gewöhnlich und landet zumeist beim Zoll - das muss man bedenken. Allerdings habe ich bis jetzt jedes Mal im Rahmen der Zollversicherung meine Gutschrift erhalten. Funktioniert also. Am Besten bestellt man jedoch aus EU-Lager. Damit hatte ich bis dato noch gar keine Probleme. Bei vernünftiger Auswahl erhält man auch gute Ware zum angemessenen Preis. Die Produkte von UMI und Elephone erschienen mir dabei qualitativ am besten. Kaufempfehlung."

"I decided to take the risk of participating in the promotion of the Efox store at Umidigi F1. I've never bought anything from them, so I got a little worried, but... Guess what? Everything was fast and effortless, without any problems. When I asked them about the status of my order after a few days after payment, they responded almost immediately, giving me a link to track the shipment. After another two weeks I received a brand new phone in perfect condition, which I now gladly use:). Surely it wasn't my last transaction in this store and I can recommend this wonderful shop to everyone! :)"

"I buy a new phone, Chinese, ulephone excellent price. Hugh battery!!! Very important for me!!!"

"Rapid and nice answering to costumer issues. I changed an item from chinese stock to another without any problems. Still the new item (smartphone) was sent immediately and reached my door steps within three days. Phone works all fine. Awesome! Special thanks to JD (:"

"Fast answers to my e-mails. Fast shipping."

"Guys are a joke. I bought a Nokia 6 from european stock and I discovered it is CN Version (TA-1054). I had asked and had told me "International Version" Advertised Bands were completely wrong! Installed Rom was a customized OLD rom, of 7.1 for which you could not update! Even if you buy from European stock, if you are unsatisfied (because you discovered that they lie about the supported bands), they ask you to return it to China and pay for the return fee and whatever else they will discover they need to add (restocking fee). Additionally they do not allow you to write review. You try and you get "server error"!. I think posted reviews are fake. Beware!!!"

"Never saw my mobil again, after I send in the mobile to the requested Distribution Center

UMIDIGI Z1 Quick-Charging Dual SIM Dual Kamera 13.0MP+5MP 6GB RAM 64GB Handys Price 250,--€ HandysArtikelnummer 152627748485

Please send the item back to the following address:
DEGUO Logistic Services GmbH
c/o UMI-EBAY
Borsigstr. 24
Reinbek
Schleswig-Holstein
21465
Germany
"

"I bought Umidigi telephone in Efox shop last year. Only a few months later the display of telephone stop working. After I contacted Efox for warranty they suggest me to send telephone to China service - that was in the beginning of January 2018. They advised that I need to send it by Regular Post service (?!) on my costs of course. It took 2 months that the phone arrived to China. One week later they contacted me that I need to pay additional 20€ for shipping costs. I paid. Now it is end of August and I still have not received the phone back. I contacted them many times and the answer was always the same - "Be patient, we will arrange it..., you will receive tracking number soon, etc.". They also declined to return the money for lost phone. So I think that they are very unprofessional and in my case they also cheat me not only for the price of phone but also for additional amount of money. I highly recommend - do not buy in this shop... Tomaz"

"hello,

is not the site winch you can make business - horrible customer center "

"Ich habe einen perfekten Online-Einkauf erlebt. Das Kundendienstpersonal ist sehr geduldig, löste ständig meine Zweifel, lieferte Waren innerhalb der versprochenen Zeit und ich erhielt schnell die Ware."

"This company buys and resell (the majority of their products!) a refurbished and discontinued products, so if you bought something from them a "faulty" product, forget about getting any help...!
If the item is "faulty", they have someone there specially that his/her job is to "wear" you out...! (Discourage you, tier you)!!!
They go by the name "GUE" or "WEN"...!!!
This company is here to make profit and money...!
They will do whatever it takes to do just that and they could not care less about your problem...!
However, if you pay them with "PayPal", you do not have to worry...!
You do not even have to ask them to help you; you go directly to "PayPal" and ask them to dispute the transaction...!
They ("PayPal") will do the job for you...and trust me when I say this...:
THEY CAN'T "****" WITH "PayPal"...!!!
"

"Durcheine Bestelländerung habe ist ein Guthaben von 35 € entstanden. Efox weigert sich, mir dieses Geld wieder auf mein Paypal-Konto zu überweisen. Die bereichern sich einfach daran und stecken das Geld ein. Außerdem habe ich eine Zollgebührenversicherung abgeschlossen - 23 €. Allerdings werden mir die Zollgebühren in Höhe von 25 € dennoch nicht erstattet. Auch daran bereichern sich diese unfairen Geschäftsleute. Insgesamt schuldet mir Efox rund 60, €. Aber die stellen sich taub."

"Service is a disaster. In my opinion, it is cheat !!! There are many pages where you are totally badly evaluated. Wait for 3 weeks for a repayment of 6, - € which I was told in writing about Paypal conflict solution! Several times contact AUKEY INTERNATIONAL LIMITED this is the financial service provider of Efox Shop.
They do not answer no matter how many times you write: There are better china dealers, prefer to spend 10 euros more than on these lock offers from Efox Shop."