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Product & services pricing
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2015-06-08

"Love the products. The staff is amazing - answered questions right away and made sure to fix any issues we had. Will definitely go to them again for other promotional items! "


Verified
5/5

2015-06-06

"Amazing service! Everything went well!"


Verified
2/5

2015-06-05

E Promo not E liking at this time

"Great product and quality: Not

The last (3) orders that we have placed have had issues:
1. Color Dome Badge Holders: Logo not printed as ordered
2. Heavy Duty Woven Tote Bag: Printed Logo sloppy and bleeding onto tote
3. Traveling Mug: Cut customer due to metal shard. Mug shattered when dropped
"

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Overall product shipping and delivery process
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Verified
5/5

2015-06-05

"Great Service and Great Products"


Verified
5/5

2015-06-05

"We had an unexpected need for a promotional giveaway and a short fulfillment time. The staff at ePromos was incredibly helpful and quick in all of their responses. We had the product in hand as promised without having to pay expedited order or overnight fees. The final product is exactly the quality I expected. I will be contacting them for our future promotional product needs."


Verified
4/5

2015-06-05

"Print quality could be better."


Verified
4/5

2015-06-05

"Product is good, but customer service is not so good. It took over a month to get a corrected copy of my product, then another several weeks to deliver it. Company appears to be very disorganized"


Verified
4/5

2015-06-04

"Satisfied with the merchandise and shipment"


Verified
5/5

2015-06-04

"My rep, Chandrell Fincher, went above and beyond on service. She answered all my questions and helped me tweak my product's design to ensure the print quality would be high. I have not received the product yet but am confident it will look great. Ms. Fincher deserves recognition for her high level of service!"


Verified
4/5

2015-06-04

"the people that helped me were very nice, however after spending $500 on key chain flashlights, and putting them in door hangers with my business cards and also giving them out at a recent marketing event, I'm being advised that (so far) about 15 of the flashlights, out of the 40 that I handed out at marketing event, do not work :( that is very disappointing. I am not sure how many of the ones I put on people's doors in the door hanger bags didn't work, but I am concerned about that for sure. No one wants a keychain flashlight that doesn't even work."


Verified
5/5

2015-06-03

"Love the product and our rep! Great experience! "


Verified
5/5

2015-06-03

"order arrived on time and in good condition...just found one defective bag so far though"


Verified
5/5

2015-06-03

"The product came earlier than expected and I thought the customer service was tremendous! "


Verified
5/5

2015-06-03

"Customer service rep was great and made the process smooth and quick! Order came on time and everyone enjoyed!"


Verified
5/5

2015-06-03

"quick - thanks also went through several edits that were very easy to work with their team....."