"I ordered bags and my logo was placed on crooked and it still has not been resolved. Communication has been horrible! I was super excited to use this company for my business but not now! Super disappointed in how this has been handled!
My issue was finally resolved and hoping if I do decide to use them in the future it goes much easier!"
"Very challenging to get responses in a timely manner from customer service. I was passed from representative to representative. Price is very good. Took months to get a bid and to place the order. Hope the time consuming process is worth the wait. "
"Stephen is the bees knees!"
"With just a few emails, we had our pens re-ordered and on their way to the production dept. There will be here within 2 weeks which is great!
"
"josh was fantastic, will be doing business in the future "
"The hand sanitizers we ordered for our wedding turned out beautifully. The labels are clear and they came incredibly fast! Chandrell was in touch with us the whole way and she was a pleasure to work with. Will definitely order from ePromos again and would absolutely recommend to anyone in need of customized products. "
"Stephen was great to work with. He made sure to get me the best product at the best price. I was really impressed with the turnaround time and how quick the process from start to delivery was. Thanks!
"
"Had an issue with an order and they responded quickly and fixed to my satisfaction. I will order from them again! "
"Products are high quality, representatives are extremely helpful and friendly, ordering is easy, and if there is an issue it is resolved quickly. We had a box that arrived seriously damaged due to mishandling the carrier. I sent pictures of the box and damaged products to our Rep and she was very helpful and apologetic, even though it was not their fault. Damaged items were replaced and in our hands in three days! EXCELLENT CUSTOMER SERVICE!"
"ePromos gave excellent service and printed and shipped my Element pens perfectly. "
"Our sweatshirts turned out great! We had some difficulties with getting stock in the sizes that we needed from our original order, but Jenni S. was very helpful and recommended an alternative option that ended up working out just fine. Communication and product quality were excellent."
"I contacted the ePromos team for a custom order and I received all the information I needed within a few hours. They guided me through the whole process to design, quote and order the items we needed. The ability to drop-ship orders was also a key part of the experience."
"The customer service was great! Very prompt and friendly. The products arrived at a timely manor given the current shipping delays. Great quality to the masks we ordered, they were all in good condition not one bad apple in the mix. "
"Excellent communications and service. We are very satisfied with our product."
"We ordered collapsible straws for wedding favors and Chandrell was helpful throughout the process with printing to shipping and tracking, Great customer service!! The straws were a huge success!! "