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Verified
5/5

2018-07-07

Nice key tags!

"Continually a great product! Ozzie is wonderful to work with on this every time!"


Verified
5/5

2018-07-05

Great personal touch!

"In this day of serve yourself/figure it out yourself, it was nice to have Jasmine Evers to email back and forth with -- she made it all very easy and painless, continuing my past experiences with Betsy Maurer. I'll be back again next year (I just have a once a year need for your services). "


Verified
5/5

2018-07-05

Loved the product, service and quick!

"Ordered easily, left a note for what I wanted special and got a proof to look over right away. Order came before the date I asked for and my clients LOVE the pens. Thanks guys!"


Verified
5/5

2018-07-04

Draw string bags

"It was awesome!
Thanks Greta!
"


Verified
5/5

2018-07-04

Great communication and service

"Great communication for all steps of the process even though there was a shipping mishap. Just having clear communication about expecteations made this a non issue for me. Courteous service at this level was unexpected but much appreciated. The whole church LOVES the finished product tote bag"


Verified
5/5

2018-07-03

Excellent service!!

"This is the second time we used Epromos and both times they were absolutely wonderful. The second order was sent in last minute and they were able to get it to us so quickly. He final product was perfect. Thanks for being so awesome!"


Verified
2/5

2018-06-29

Great Customer Service, Poor inventory management

"The website showed everything I wanted was in stock. I reached out to a sales rep to learn more about some promotions going on, and she was very helpful there. I placed the order and everything looked great.

However, a few days after my order was placed, i was informed that the custom item I ordered and paid for expedited processing were out of stock, and would return later in the month. This made us miss our deadline for the original event we needed the items for, and had we known it was out of stock, we would have gone somewhere else.

Despite missing the event, we decided to move forward with the purchase. Then after roughly another week we were notified that the original time was pushed back even further. We had to cancel our order as a result.

Great customer service, easy communication which is the only redeeming part of our experience. Frustrated that a website of this size would mess up like this multiple times. We will not be returning customers or referring them to friends.
"


Verified
5/5

2017-06-12

ePromos representative, David Hey, is fantastic

"ePromos representative, David Hey, is fantastic and we just received our Collapsible Coolers and Koozies for our summer sales blitz. We love them, they came out perfect and shipping on time was much appreciated."

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Verified
5/5

2017-11-22

Excellent Service

"I have ordered several times with ePromos and they do an excellent job. They deliver on time & provide a quality product. Chandrell Scott is my contact & delivers top notch customer service. I would highly recomment Chandrell & ePromos. "

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Verified
5/5

2018-06-28

F'awesome!!

"Great job with customer service, sending out samples, follow up and couldn't be happier with the product!"

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Verified
5/5

2018-06-28

Awesome!

"Nick Lee handled my order with efficiency and kindness! He was very helpful, even over Memorial Day weekend!! Awesome company, after other companies never getting back with me. "


Verified
5/5

2018-06-27

Call me Impressed!

"From my initial contact with John to the arrival of my order, the entire experience was enjoyable and efficient. John sent me examples of each item I was considering, so I could physically inspect and hold them prior to placing my order. I received exactly what I wanted, and my order was high quality and arrived promptly. I'll definitely be using John and ePromos again. "

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Verified
5/5

2018-06-26

Awesome customer service!

"We worked with Jayme and she was wonderful! We had a couple of very specific questions and a specific shipping time frame and Jayme and the team answered everything and made it all happen! We would definitely recommend them! "


Verified
5/5

2018-06-26

Awesome Service

"Kyrstal & Heather did an amazing job in placing and delivering my order super quickly! I'm used to having to call back & fourth with vendors for last-minute orders but they were amazing, placing the order was painless and it was delivered with no issues!"

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Verified
5/5

2018-06-26

We are very satisfied

"We have ordered several times from ePromos and never had a problem. We will continue to order our promotional products with ePromos. Thankful for the great service they provide"

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