"Do not use this company. I ordered 6 Cherry Keyboards on 05/12/08, all 6 of which were showing in stock. Money was taken instantly but goods not despatched until 29/12/08. Eventually, I was sent 26 tracking numbers (this parcel has been shipped all over the US)and the goods were finally delivered 05/01/09 after numerous telephone and e-mail attempts to track this shipment over the previous 3 weeks. Imagine my disappointment when I only received 5 keyboards! This company has no customer service and the sales, purchasing and support offices are always closed! I still cannot get hold of anyone at this company. This looks like a little bit of a theme, judging by alot of other reviews on this site."

"I am editing my earlier response. I was refunded the shipping amount in full due to not getting my order out for what I was told by customer service to be 6 days,which turned out to actually be 8 days.I now retract my last post excusing this company since I was lied to by customer service and now guarantee you I will NEVER order from them again. Free shipping does not excuse my order being made on December 30 and not shipping until Jan 8 OK to me.I will find another company after this botch as I have since lost my client due to etech4sales laziness.Good riddance etech4nothing."

"well i still waiting for my delavry.But Im glad because thas only one web site ho make delavry in canada thanks "

"I chose to buy this item from etech4sale as it was cheaper than anywhere else. However, although their shipping policy states that the ship the next business day, I had to wait longer. I had to send an email to check the status of my order and it took 3 business day to ship it. That's too long for an item that was in stock, "ready to ship".
Thank you for taking the time to reply to my comment. I understand your position and want to let you know that anyway, I'm satisfied with my purchase. I will keep your store in mind next time I need something. Wish you success with your store."

"I ordered and got the merchendise. It did not work for the system I had so it was returned. They charged me more than 20% to take it back. Then they have yet to make the refund on the amount owed. Theri customer service is poor to none. I still have not received my credit back to my paypal accounbt or an answer to any of my emails i have sent. Be ware of this company if you buy anything you think you will need to return or have serviced.


11/24/2008 Pending Credit The cameras will not work with vista OS. If you have a camera that will will work with Vista the a replacement will be OK. If not pleae credit my paypal account. or I can take a full credit and use at your site without restocking fee. I am flexable Thanks George DUren
11/26/2008 Waiting Credit Dear Customer Your RMA #17908 has been approved for credit. The item must be shipped back to Etech4sale.com Attention RMA Dept at 460 Nelo St. Santa Clara, Ca 95054. Please include the RMA number on the outside of the box. Items that have been ordered incorrectly or are non-defective will be charged a 17 % Restocking fee and or a minimum $ 20.00 testing fee. You will need to pay to have the item shipped back to our location. Once the item has been received your replacement or credit will be issued. If you have any questions please contact the RMA Dept at ***-***-****. Thank you and have a great day.
12/1/2008 Testing Credit 12-01-08 recevied item back Malcolm
12/8/2008 Closed Credit 12-8-08 Given to supervisor to credit.
"

"My experience with this site, etech4sale,was totally positive. I found the shopping easy and the buying process the same. Time involved in shipping was as stated, the items just what I expected. I'll be back!"

"Superb service, excellent price. I'd do business with etech4sale again."

"I always feel very confident ordering from Surplus Computers. Everything is exactly as described. On occasion when I have had to RMA items they have been very cooperative and fast to issue a credit. I have been very pleased with every transaction that I have executed with them over the years."

"Description of item:
"Major Brand Dell RT7D60 Zero Edge with smart card reader keyboard cover"

The product is actually just keyboard covers. A representative of the company agreed that the description was misleading and indicated they would waive the 17% restocking fee on the RMA. "

"I have been doing business with eTech4sale for several months now. They have always had excellent prices, and very fast shipping times, I'd highly recommend them to anyone."

"I have been attempting to contact the sales department of etech4sale for over a week to correct a problem with my credit information. I have placed numerous calls and sent email. I was told that there was no one there to take my call, leave a message. I left messages and no one returned the calls. I really would like to have this merchandise but can't get any help from the company to complete the transaction. What a way to run a business."

"Thanks for the follow-up! The HD actually arrived today .. so what appeared to be a "slow to ship" issue turned out to be "fast to ship, with slow update to web site".

Site indicated item was "in stock" on 12/2. Order has been sitting in "Pink Slip Printed" status for past 3.5 days. Tried to call numerous times on Thu & Fri -- the phone extensions for sales, cust service and every other department had recording that "office was closed". Hopefully they're still in business. Should have stayed with Newegg...
"

"DO NOT orderr from this company. This is the first negative review I have ever written about a company, because everything I look for in a merchant this company went against. I placed an order, submitted it, and not 2 minutes later I noticed a wrong item. No big problem, this has happened to me before, right?

wrong. I sent them an email through their in page email box, no response. So then I tried calling 8 dfferent times throughout my workday today and I got voicemail everytime. So I left a message, but again, no response. Then I finally sent an email to sales@etech4sale and ****@****, both to no avail. so now im going to be receivig the wrong ite because they couldnt contact me or the vendor before shipment. I still have not heard from them, now over 24 hours later, with the wrong item on the way.

The bottom line is that this company has absolutely NO customer service, they merely outsource their sales to dropshippers. If you have any problem at all there is no way of getting a hold of anyone. I repeat, Do not buy from this merchant.

bottom"

"Just what I needed and shipping was quick, all at a good price.

My ultimate highest recommendations!"

"I purchased a speaker system for my computer from eTech4Sale and I love it! It provides great quality sound as well a deep bass. I have nothing but good things to say about the service they provided. I called in and asked multiple questions about the product, and they answered all my questions with ease. I highly recommend eTech4Sale for anyone. eTech4Sale user friendly, price competitive, and fantastic service. "