"Exactly as described. Fast shipping. "

"Order was filled quickly. Shipping was a little slow by using USPS. Good price on product. Wish they would include the proper mounting bolt with the ski rack bracket. "

"Parts were identical to the original. "

"I did not receive it when I was supposed to. Additionally, it was delivered one week late. Once I ordered it, I made an appointment to have it installed for the following week which was seven days after my delivery date. I had to cancel my complete plan and schedule for this installation."

"We didn't even know this company existed. We were looking for sailboat fenders and etrailer popped up. From the beginning email to delivery of our order, they have been absolutely perfect. They keep in touch, they offer phone numbers, they actually answer phone calls. The product was exactly what we needed and with the amazing help of everyone at etrailer, we will let everyone we know how easy it is to do business with them."

"Order entered, label created in tracking system. 13 days later, the carrier actually received the item, still waiting for delivery three weeks after item was "shipped". I was promised a refund, which has yet to materialize."

"Ordered a hard to find part, but e-trailer billing does not accept APO for billing. APO is a U.S. address. I guess it’s a business decision to not ship to APO. Seems to be missed opportunities to get business from U.S. military personnel stationed abroad. Luckily I found another merchant who shipped to APO and was $5.00 cheaper. E-trailer has amazing variety of parts and the last time I ordered (from an APO while stationed in Belgium) I had no issues."

"Exactly what I needed to finish off my restoration on my boat trailer. Running and license plate lights are perfect"

"I was having difficulty finding the proper axle length for my utility trailer after destroying a bearing. The search feature on etrailer.com led me to the proper axle, hubs, and U-bolts necessary. I received half the order, but the axle itself was lost during shipment. Amy J. was great in starting the investigation and shipping me another axle so that I could complete the replacement. Good prices, great selection, and superb customer support will keep me a customer and make sure that I spread a positive message regarding etrailer.com to anyone else that is looking for trailer parts. Thank you!"

"Ordered a plumbing fitting and it didn't fit. You were trying to make more money on the return shipping."

"Everything I expected, people were excellent to deal with. Some of the wheel inner powder coating was bubbled but not a big deal, they probably get it that way from manufacture
"

"Customer service is really responsive, orders are accurate."

"Delivery a little slow but the product was acceptable"

"Received quality parts at a quality price and in a very short time!"

"Have not installed items as yet ,but look as discibed and hope they do the job as such!"