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Product & services pricing
3.99/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.01/5
Customer service:
3.84/5
Return/Replacement policy:
3.76/5

Verified
4/5

2024-11-30

Satisfied

"Easy, no problems. Working with professionals."

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Verified
5/5

2024-11-30

Great hitch

"Ordered the Draw-Tite-Max-Frame Trailer Hitch Receiver-Custom Fit-Class3-2inch.
Received it in 2-3 days. Took my time installing it, followed the video, used the black metal calk,
torqued the nuts and bolts, and cut the plastic.
All went according to plan. I wanted the heavy tongue weight for cargo carrier and maybe electric bikes in the future. It’s strong!
"

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Verified
5/5

2024-11-30

Another successful purchase

"Believe this is about the fifth hitch and have never had an issue with the hitches. Especially like the short individual bios of the customer service guys. Main point here is the number given to contact them works and they generally are available to talk to you about your issue."

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Verified
5/5

2024-11-30

Trailer Hitch

"Great product. On time delivery. "

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Verified
5/5

2024-11-29

fast shipping, great customer service!!

"Good price, fast shipping, good follow up email, great service!"

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Verified
5/5

2024-11-29

Great service

"I had ordered some parts that didn't fit and the replacement and the return was very easy and fast"

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Verified
5/5

2024-11-29

Fantastic Service

"I have bought a number of items from eTrailer, and the service has always been fantastic. They keep you informed and are always ready to assist if you need to make changes etc. Great company, highly recommended."

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Verified
5/5

2024-11-29

Great company

"Great product. Well built. Easy transaction. Fast shipping and quick responses. Definitely recommend this company!!"

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Verified
5/5

2024-11-29

Everything was quick, easy, and there!

"Everything needed was there. Instructions very detailed. Fast shipping. "

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Verified
5/5

2024-11-28

Brake controller

"Curt Spectrum brake controller is Perfect fit for the Hyundai Santa Cruz"

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Verified
2/5

2024-11-27

The bolts ordered did not fit my Thule roof basket

"The bolts ordered were not compatible with my Thule roof basket."

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Verified
5/5

2024-11-27

Etrailer knocks it out of the park

"Title says it all. I am going to keep shopping at etrailer. Their customer service is above and beyond."

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Verified
5/5

2024-11-27

Fast

"Fast delivery I have ever experienced with the right product."

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Verified
5/5

2024-11-26

Wow perfect fit exactly what I was looking for

"Wow perfect fit exactly what I was looking for and the only place I was able to find it as well. Thank you"

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Verified
5/5

2024-11-26

Excellent customer service!

"Excellent product and excellent service. Tiffani S is polite and professional. We had an issue on our end because our son never picked up the package while we were away. Tiffani helped us figure out that our son was the problem and we all had a good laugh. Highly recommend!! "

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