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Product & services pricing
3.99/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.01/5
Customer service:
3.84/5
Return/Replacement policy:
3.76/5

Verified
3/5

2024-11-26

Trailer hitch

"Box showed up mangled. The hardware kit was missing."

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Verified
5/5

2024-11-26

great service !

"fast , low-cost shipping - thanks !"

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Verified
5/5

2024-11-26

Good product. Easy install.

"Product works as advertised."

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Verified
5/5

2024-11-26

Best service ever!

"I ordered a 5th wheel hitch that got delivered in a timely fashion and for an great price."

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Verified
2/5

2024-11-26

Item purchased Not as Described but CS good

"Purchased lock, confirmed it was the right replacement on website and with a rep. Did not fit properly when received, returned the item after working with customer service for several days. Wasted a couple weeks on the repair but got a full refund."

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Verified
5/5

2024-11-26

great product and support

"Very helpful when we called to help us get the right part. Thank you. It worked perfectly"

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Verified
1/5

2024-11-25

Item never arrived

"Order never arrived and no contact back from the company about it not arriving. "

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Verified
5/5

2024-11-25

Quick delivery

"We ordered late on a Monday and had the hitch on Wednesday. Just in time to install and pick up our new camper."

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Verified
5/5

2024-11-25

Great people

"Everyone I have had contact with has been very helpful and nice. Fast shipping, great products. "


Verified
5/5

2024-11-25

Fast Shipping!

"Fast Shipping! Works as intended."

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Verified
3/5

2024-11-25

Did not get everything we ordered

"We purchased from etrailer.com because a custom Subaru wiring harness came with the purchase. They shipped us a wiring harness for a GMC.

We did a support chat with etrailer.com and they suggested we sell the GMC harness on ebay and use they money to BUY the correct harness from etrailer.com. etrailer.com was not the cheapest online option for the brake controller, we only choose etrailer.com because it cheaper overall with the Subaru wiring harness.

They should have offered to send the correct Subaru harness with a return label to return the GMC harness.
"

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Verified
5/5

2024-11-25

Speedy delivery and what we wanted

"Great and reasonable price"


Verified
5/5

2024-11-25

great follow up

"great follow up thanks great follow up thanks"


Verified
5/5

2024-11-24

Great service

"Had just whenllat I needed and got here quickly"

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Verified
5/5

2024-11-24

Fit 2003 Yukon

"Took about two hours to install

No issues
"

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