"Box showed up mangled. The hardware kit was missing."
"fast , low-cost shipping - thanks !"
"Product works as advertised."
"I ordered a 5th wheel hitch that got delivered in a timely fashion and for an great price."
"Purchased lock, confirmed it was the right replacement on website and with a rep. Did not fit properly when received, returned the item after working with customer service for several days. Wasted a couple weeks on the repair but got a full refund."
"Very helpful when we called to help us get the right part. Thank you. It worked perfectly"
"Order never arrived and no contact back from the company about it not arriving. "
"We ordered late on a Monday and had the hitch on Wednesday. Just in time to install and pick up our new camper."
"Everyone I have had contact with has been very helpful and nice. Fast shipping, great products. "
"Fast Shipping! Works as intended."
"We purchased from etrailer.com because a custom Subaru wiring harness came with the purchase. They shipped us a wiring harness for a GMC.
We did a support chat with etrailer.com and they suggested we sell the GMC harness on ebay and use they money to BUY the correct harness from etrailer.com. etrailer.com was not the cheapest online option for the brake controller, we only choose etrailer.com because it cheaper overall with the Subaru wiring harness.
They should have offered to send the correct Subaru harness with a return label to return the GMC harness."
"Great and reasonable price"
"great follow up thanks great follow up thanks"
"Had just whenllat I needed and got here quickly"
"Took about two hours to install
No issues "