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Product & services pricing
3.98/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.00/5
Customer service:
3.82/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-11-19

Perfect fit

"Great product, perfect fit, quick delivery "

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Verified
5/5

2024-11-19

Flat towing

"All my question were answered in detail & quickly,"

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Verified
5/5

2024-11-19

Excellent buying excellent service

"Excellent buy excellent service"

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Verified
5/5

2024-11-19

Outstanding!!!

"From ordering the part to installation, etrailer made it a breeze. Will order parts from them moving forward. Thank you for the tutorial and guidance. "

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Verified
2/5

2024-11-19

Very poor vehicle identifier, and no help from your technician!

"Very poor vehicle identifier, and no help from your technician!"

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Verified
1/5

2024-11-19

the kit that i ordered and was sent to me blew a fuse.

"the kit that was sent to me was wired wrong and blew fuse. i had to waste time to troubleshoot and found kit was wired wrong! they had the running lights wired directly to ground, with white wires and as soon as the running lights were turned on, it blew the fuse!"

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Verified
5/5

2024-11-18

Get er done

"Was easy, simply followed the video tutorial online."

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Verified
2/5

2024-11-18

Not shipped in time

"Was in stock but did not ship. Cancelled because hadn't shipped by DELIVERY date. Had to order from Amazon instead. Gave extra star because cancelling was easy. I wasn't going to review at all, but then they pester you for feedback, so here it is."


Verified
5/5

2024-11-18

Exactly what I ordered and fit perfect

"I had ordered a tower leg for my Yakima sport rack on top of my camper shell, one of my towers broke and etrailer had exactly what I needed."

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Verified
1/5

2024-11-18

Arrived late, took over a month to get a refund.

"Ordered from etrailer based on their shipping/arrival date. Order arrived late, after I was already on the road. I wanted to return order because I no longer had use for it due to its late arrival. Tried to return it and they wanted to take 20% off my refund, explained it was their error and they agreed to a full refund. Took 3 more emails to get a refund a month later. Then another email to have them refund the correct amount after refunding some random amount of my order total. Terrible customer service. If they carry what you need anywhere else I would recommend it over etrailer. "

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Verified
5/5

2024-11-18

Snap pads

"Etrailer has always got great prices and fast shipping. The customer service is excellent"

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Verified
5/5

2024-11-18

Good shape

"Order was delivered on time and in perfect condition"


Verified
5/5

2024-11-18

Awesome service

"Super fast shipping great customer service "

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Verified
5/5

2024-11-17

Very good place to shop

"Great product, fast delivery to Canada! Would buy again without any hesitation! Thanks!"

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Verified
5/5

2024-11-17

Smooth purchase

"Easy to order, arrived as promised, installed without any issues."

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