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Product & services pricing
3.94/5
Chance of future purchase:
4.02/5
Shipping & packaging:
3.99/5
Customer service:
3.79/5
Return/Replacement policy:
3.78/5

Verified
5/5

2025-01-10

Jill was very helpful and professional in identifying the part that I needed!

"Appreciate Jill's professionalism and help to find the lug nuts that I needed for my new wheels."

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Verified
5/5

2025-01-09

Had a great time ordering

"I was having an impossible time finding the electric connector for my trailer found this site and bam! The exact part I needed worked perfectly and I’m ready to go back on the road again very happy with my purchase "

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Verified
5/5

2025-01-09

Honest Review

"The parts ordered were exact fit. They were delivered on time and they work better than expected.
Save you time by ordering your parts from this retailer.
"

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Verified
5/5

2025-01-09

Ram receiver hitch

"Great product. Great communication and shipping experience. "

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Verified
5/5

2025-01-08

Jamie B rocks!

"Great communication and handling of an order. eTrailer delivers again!"


Verified
1/5

2025-01-08

Bronze bush that I paid for was mild steel.

"I ordered a replacement bronze bush from Etrailer. They sent a hacksawed piece of mild steel, there a sharp burr, it wasn’t cut straight, it was the wrong diameter, inside and out. In other words it was not what I ordered!!!!"


Verified
5/5

2025-01-08

Tow hitch for 2024 Hyundai Tucson

"As always, Etrailer recommended, and sent the perfect tow hitch for my vehicle, with easy to follow instructions, and extremely fast delivery time!"

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Verified
5/5

2025-01-08

As advertised

"Took longer than expected to install"

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Verified
5/5

2025-01-08

Great Service!

"They were super helping me find the right part for my application. Can’t say enough about how nice the ladies were that helped me. Thank you!"

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Verified
1/5

2025-01-08

Never received

"Received the Thule bar cap, but never received the rear wiper cover that I ordered. Couldn’t find my emails to reach out. "


Verified
5/5

2025-01-08

Trailer hitch purchas

"Very hood experiance, good quality and went right on with no problem. Thank you!"

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Verified
5/5

2025-01-08

Tonneau cover seal

"Fast delivery, no hassles "


Verified
5/5

2025-01-07

Exceptional service as always.

"Immediate confirmation of the order w delivery scheduled as soon as possible. Great communication. I will always use etrailer for my trailer parts needs. "

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Verified
4/5

2025-01-07

Trailer parts

"All parts as expected, good quality, fit great. Price could be better (lower)!"

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Verified
1/5

2025-01-07

E Trailer lost my business

"I ordered tire chains, the website said they would fit, they came a couple days before Christmas, I open the box and confirm, then I see that they don't have my tire size on their, I email them and they tell me they are for a u-haul truck. I tell them something was wrong with the website, and they wouldn't help pay for rush delivery to get it in time before my trip to Nevada for Xmas. But hey I don't have to do business with a company that doesn't admit their faults. That simple. "

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