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Product & services pricing
3.98/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.99/5
Customer service:
3.82/5
Return/Replacement policy:
3.76/5

Verified
5/5

2024-11-14

Ok point

"The folks at e-trailer were very responsive and very helpful making sure i got the right part to fix the issue i had!!!!"

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Verified
5/5

2024-11-14

Items came fast and in good condition

"Items came fast and in good condition"

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Verified
5/5

2024-11-14

Using trailer.com

"Very easy and professional."

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Verified
5/5

2024-11-14

The part I needed.

"The part came quick and was what I needed. "

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Verified
5/5

2024-11-14

Great company to deal with!

"Very informative and super speedy replies to questions! I highly recommend E-Trailer! Great staff and super attention to detail. Keep up the good work! "

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Verified
1/5

2024-11-14

Horrible

"Always cancel my order. Did it twice "

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Verified
5/5

2024-11-14

Excellent as always!

"I purchased a trailer jack that failed on first use. etrailer lived up to its excellent reputation by immediately processing a return. Great service is what keeps me coming back!"

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Verified
5/5

2024-11-14

Always find what I need at eTrailer.com

"Whenever I need something I can't find nearby I check on eTrailer.com. They usually have it. Extension mirrors to be able to pull my trailer better, and this buy, a cover for my air conditioner which was an odd size. Yes, I found it here.
I have been very happy with everything I have purchased from eTrailer.com.
"

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Verified
5/5

2024-11-13

Excellent service and parts

"Side Lights for my Sonic camper were exact parts"

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Verified
5/5

2024-11-13

Fast shipping and great product

"Great product and fast shipping, always quality products at e-trailer "

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Verified
1/5

2024-11-13

Payment System

"My credit card was rejected multiple times. The CC company said it was etrailer. Called etrailer and they said I had to use PayPal. I've never had a PayPal account and don't plan to. I've used my CC multiple times with etailer in the past. Purchased my items from another supplier."

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Verified
5/5

2024-11-13

Great stuff at a great price

"Fits and looks great. Fast delivery too."

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Verified
3/5

2024-11-12

Delivery was not that great

"Carrier shoved package into mailbox. Luckily the carrier didn't break it."


Verified
5/5

2024-11-12

Came Back for a 2nd Hitch

"I bought a hitch from these guys seven years ago and it was simple then and even easier this time around. Have a local mechanic that installs the hitch without too much trouble. And saved Maybe $100 or more from what U-Haul was charging."

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Verified
3/5

2024-11-12

3rd Hitch ordered arrived damaged because packing is a joke

"Pia poor shipping from etrailer"