"I never have a bad experience with etrailer. the website is good and easy to use and the shipping is only ontime."
"Excellent experience overall "
"Day late shipping Good product "
"Website works fine got the product I ordered. Just don't use US postal service. It shouldn't take 2 and 1/2 weeks to get your product"
"I have bought two trailer jacks from Etrailer. They are good quality and work great. "
"Came on time, exactly what I needed."
"I was very satisfied with my experience. I purchased a hitch and bike rack for our van. I had some unexpected changes and need to return both items. The customer service was excellent. I will purchase from erailer again."
"It was an amazing purchase experience!!"
"I ordered some skid wheels and the box was damaged during shipment. Not knowing if any parts were lost in transit, eTrailer promptly shipped another set along with a return label for the first set. It doesn't get much better than that!"
"I highly recommend etrailer for both technical advice and for a wide variety of products. I have ordered everything from inner axle seals to bicycle racks and have always been completely satisfied with their advice, their products, and their shipping."
"Very good experience. Fast delivery "
"Thanks for the quick shipping, etc"
"I was really excited to install the ZCI system harness on my 2019 Tesla Model 3 but unfortunately it did not work correctly even though it is supposed to work on that model car. I tested the vehicle's tail light wires as directed and what I found did not correspond to any of the configurations described in the instructions. I called eTrailer tech support and got put on endless hold and eventually had to hang up. I tried the 3-wire installation but the tail lights stayed on continuously. Contacted etrailer via email and they recommended trying the 2-wire installation. Did that, but the tail lights still stayed on continuously making the brake lights non-visible. Also, while the no-contact sensors are very cool, they do require routing a wire from the trunk all the way through the firewall to get power, which was very laborious. Maybe splicing isn't so bad?"
"Great service from Etrailer answering my questions as to which converter I needed to order. Fast shipping and great prices! Highly recommend them."
"They quickly replace defective parts and shipped promptly."