"Item shipped the same day I ordered and was delivered early!"
"Ordered receiver adapter, it did not fit the receiver. Contacted E Trailer, newer employee answered, asked questions, checked with her supervisor, and sent me the same part which worked perfectly. Thank you easy process."
"Order was sent usps, with a incorrect est. date. 4 days later!! Then to return the parts they want to ship UPS, and charge more for that. "
"Kim and the employees at Etrailer are excellent to deal with….ordered not one but two rv refrigerators and both were damaged by carrier…first one was extensive, the make up frig was moderate in damage…carrier could care less about customers…Kim went out of her way to make this right…very professional, considerate, and excellent at her job..thanks etrailer "
"see title dont tell me how long message should be"
"Ordered a hitch for my ‘24 Lexus NX, based on your website. Didn’t fit! Your agent told me that the one I ordered was not the correct one for my car, even though the website said it would. To your credit, my payment was refunded in full. "
"I have a very old trailer that my husband converted into a chicken coop. It did not have a jack at all, so I ordered a new bolt on one. It was very easy to install and works wonderfully. "
"Worked perfectly for when I needed it for"
"Great timely delivery. Great products!"
"some of the bolt was missing but everything else was great."
"Item arrived quickly and was exactly as described. Installation had a few challenges and took about an hour. I'm happy to not have to pay someone 100s of dollars to do this easy job! The video I found was similar to my car and gave me enough information to complete the install."
"Don’t know online very easy"
"Great communication. Super fast shipping "
"The seller gave the measurements and I measured to the 16th and according to the seller I ordered the right one. Nope, longer than the original so when you extended the jacks they slipped down. Soo, I had to use the old brackets and all 4 of the new. Now, I've got to find a welder to weld it to the frame. Not real happy about this because I had to install them while camping. Luckily my son showed up to help and figured how to make it work. "
"Title says it all. I've never had a bad experience with etrailer. Everything you need to know is right there in the product description, and if its not, its easy to chat or call to find out what you need."