"every one worked together, received quick, U haul installed quick and easy."
"Easy and pre use ordering. Good shipping. Will continue to purchase from here"
"I have ordered from this company before, and never had anything but a good experience. So I did my research and ordered a trailer hitch from them again for my new truck. Received the hitch and it was falling out of the box and all scratched up. Where it was scratched, I thought I could live with (if they offed me a discount) but after opening the box, I found that the hitch they sent me was scratched and peeling all over it. So I emailed back to see what they could do. They sent me a new one with the guarantee from someone in their line of emails that they would package the new one better. Guess what? They didn’t and the exact same thing happened. I did, however, receive 2 return authorizations and had the privilege of using a whole roll of packaging tape to seal up the holes and got to drive 22 miles one way to drop off both of the hitches to UPS. They have received the hitches 8 business days ago, but I have to wait 14 business days to receive my refund? That’s how they process? Didn’t take anytime to take my money!
So, I don’t know what’s going on with this place, but the product I received was poorly packaged, and mishandled. I won’t be buying from them again, and I would think twice if you are considering doing so yourself!"
"Because item shipped by USPS tracking was a little lacking. There was good tracking at the beginning and good tracking at the end. To me the item was totally lost during the rest of the shipment. Then the item shows up at my local PO then is sent to another PO 60 miles away. All is well. I finally did get the item but it was several days later than it should have been."
"Great product, great customer service"
"Got an airbag kit and it came missing like 20 parts! I had the work scheduled and the truck ready to install up on lift wheels off when I realized it was missing so many things "
"Have used them a few times and they are always great for price and service."
"Went real fast till the last bolt"
"etrailer has fast shipping and great prices. Their team of customer service is excellent. I ordered four slider awnings form them and everything worked out perfect. Thanks."
"Exact replacement part for my fifth wheel."
"PROICT WORKED OUT GREAT EASY INSTALL QUALITY UNIT"
"Perfect fit and easy to install "
"Needed help choosing the correct parts for both of my trailers and always got the right advice "
"Had what I needed and at a good price "
"Ordered a hitch bike rack hoping to use it for a weekend adventure but learned it would arrive too late. Well - we got it two days early! Great communication from etrailer and tracking information. Item showed up undamaged, well packaged, and exactly as advertised. "