"Your shipping cost is are to high,a $3 item cost about $9 shipping next time I m using amazon"
"I needed a hitch for my 2010 Jeep Liberty Sport. I searched and searched but a lot of the hitches I could afford were being sold by no-name places that I really didn't trust. Then I came across etrailer! Very well built hitch with everything I needed,...and at the right price! Other than cleaning out my existing bolt holes with penatrant and a thread chaser, the installation went very smooth and I was able to do by myself with help from a 5-gallon bucket to help hold up the hitch. The wiring was also easy to install and worked great the first time! Thanks!!"
"Terrible pot metal very weak product. Sent in for a refund, still waiting for my money to get back. Stay away from etrailer."
"Etrailer has always been there with the product and assistance every time I’ve needed them. Tow bar broke and they had the part and got it to me and got me back on the road fast. Needed a front suspension upgrade for the RV and they had the parts in stock for the brand and model I was shopping for. There price was far less than any other retailer and shipped it to me in 3 days. Great job folks!!!"
"Our order was received promptly and as advertised."
"I ran into an issue with a wiring harness on my 2000 F350, Josh was able to quickly assist me in identifying the issue and resolving the problem. "
"Processed and shipped the order with correct part very quickly, but. You gave it to USPS. Web order claimed delivery in two days. USPS sent it to Indianapolis from St Lois in one day then sent it to NY and NJ via multiple stops instead of Lansing or Detroit to me in NE Michigan. It took 9 days to get the part that I counted on in 2 or 3 days. Post office has enough trouble shipping letters. But a plastic envelope drives them outta their capabilities."
"I was able to remove and re key an older diversatech ball hitch thanks to the customer service portal and trailer. Thanks"
"Checked tutorial, bought, installed and worked."
"The anti-rattle bolt and lever for my Hollywood bike rack fit perfectly. Actually think it works better than the one it came with. Glad I was able to find one and at a reasonable price. Five Stars "
"Thank you for my order. I'll be back!"
"Bought from e trailer several times and always have had no problems "
"Had trouble with the first harness & they were quick to remedy the problem. "
"Package arrived with a lot of tears and rips but the items were wrapped with rubber protection and arrived unscaved."
"The hitch works perfectly and even fits just behind the factory cover. I love it!"