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Product & services pricing
3.97/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.98/5
Customer service:
3.82/5
Return/Replacement policy:
3.76/5

Verified
3/5

2024-10-15

Snow chains

"I gave my tire size and was sent a pair that were supposed to fit but I've had to cut them down quite a bit, and purchase connectors to make them work."

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Verified
5/5

2024-10-15

Marker lights

"Great service and a great product "


Verified
5/5

2024-10-14

Perfect fit. Great price. Fast delivery

"Couldn't do better! Looked locally and went here"

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Verified
5/5

2024-10-14

Very responsive

"Great product and very responsive when I had questions."


Verified
3/5

2024-10-14

I ordered the wrong hitch.

"I ordered the wrong hitch & the refund took a while. Would have saved myself some trouble by buying from a local retailer. Otherwise etrailer was okay. "

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Verified
1/5

2024-10-14

Bad Experience Overall

"The hitch arrived intact and in a timely manner. The spring wires used to install the bolts were the wrong size. I only realized the problem after I lower the exhaust and completed other pre-installation steps. After several hours of trying to feed the bolts into the car frame I gave up. I called e-trailer customer service and got a return label. I returned the hitch, confirmed the return using UPS tracking and now I’ve no hitch and e-trailer has my money. That pretty much sums up my experience."

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Verified
5/5

2024-10-14

The only place, le seul endroit …

"J’ai cherché à plusieurs endroits pour une goupille de support de vélo et vous étiez les seuls à en avoir en stock avec une livraison rapide et à un prix raisonnable. Merci beaucoup.
I searched for a pin for a bike rack and went to many places to find it, finally you were the ones who had it. The delivery was fast and it didn’t cost too much. Thanks.
"

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Verified
5/5

2024-10-14

great product and install instructions

"great product and install instructions"


Verified
1/5

2024-10-14

Horrible

"Recieved the jack and the box was just absolutely destroyed. Sent it back for a refund only to find out it can take up to 2 weeks for them to process the package I sent back. Not happy with having to wait a month to get my money back due to no fault of my own. Do not think I will do anymore business with them."

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Verified
5/5

2024-10-14

Fantastic customer service

"buyin was a breeze and they made me feel welcome and agents were polite, personable and REAL!"

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Verified
5/5

2024-10-14

Great product

"Really fast shipping and very nice people"

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Verified
5/5

2024-10-14

Superb service!

"The product was exactly as expected and the delivery was very quick! I would definitely order from them again."

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Verified
4/5

2024-10-14

Master cylinder fast!

"Part in stock, reasonably priced, fast shipping"

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Verified
5/5

2024-10-14

Great receiver hitch

"E-trailer’s receiver looks great, had a reasonable price, and arrived in excellent condition. U-Haul installed at their normal rates for their hitches."

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Verified
5/5

2024-10-14

Will be back!

"Will order from them again when needed!"