"Listed car VIN with the wrong model, gave inaccurate info about features and extended warranty. Then gave a hard time about what the auto loan needed for paperwork with a national bank. Agreed to pay first car payment because they didn't get me the car for 30 days, then didn't follow instructions and sent the payment nowhere. Now uncommunicative and not responding to resolve the issue. "

"Had to replace the driver's side mirror on my Rav4, I ordered it Sunday morning and it was delivered Tuesday morning. The price was the best factory option that I could find at the time. Saved me so much time and money! "

"sale rep knew what i want to buy"

"fast response and fast shipping of genuine Toyota parts that I needed right away !"

"It was good excellent customer service."

"Good friendly people. I was in and out quick "

"Part specialist was very polite and found my order very quick. He showed me my order and verified name on the order to make sure that I picked up my order correctly."

"Purchased Original True Start battery for my Toyota Sienna with a Fair discount. Cool Gentleman at pickup."

"Part order arrived very quickly"

"I’m fortunate to have this service center close to me. Service representative’s are always very kind and helpful. Would recommend 100% 5stars"

"It was the correct part. The order took longer than expected to arrive but was worth it."

"Left a voice message and never heard back. Called 4 or 5 more times and the phone cue said I was next in line but every time it then just asked me to leave another message. Bought the part on line and picked it up finally. Parts guy said you are very short staffed and that seems true. Very poor customer service and you phone system is awful. "