"Customer rep is very helpful. Shipping is very fast. Thanks."
"I ordered the incorrect size of adapters, after returning them they said they would not help. Kept my parts and offered no credit. Scammers"
"Ordered wheel spacers from them that were the wrong size. Tried calling several times and left messages, no one returned my calls so I emailed them. They answered me and said their return policy was 14 days and this is way too late to get a credit as it was 18 days. I told them that I had called within the 14 day period and they still did nothing. Stay away!!!"
"when u go to return something theres no option to return, 20% restocking fee with no refund on shipping. My purchase was 50 with shipping so i wld get 30 back!"
"I was trying to buy wheel adapters and it was supposed to be free shipping. I emailed those clowns before I completed the purchase because they were charging $12.90 to ship. Then some keyboard gangster decides to run his mouth after I mentioned customer service. I hope more people see these reviews before buying from that **** baby. I’ll mske sure to post my email exchange on yelp about these morons."
"Paid extra for 2to3 day shipping and it just set in California for the first 2 days and they refused to cancel the order and said that they don't have any different shipping. Refuse to issue a refund so it's just another company that screws the consumer. I absolutely do not recommend this business. Shop elsewhere "
"The customer service rep that I emailed severely lacked in professionalism and training. I tried first contacting them directly through email, then submitting a return form and the same person replied to both submissions. Their return policy is terrible. You pay for shipping to receive the product, then pay to ship it back, plus a 20% restocking fee for an item less than $40. Plus, the lug nuts that I ordered were the cheapest looking lug nuts I've ever seen. The walls were extremely thin and the seat contact area was about 1/8" thick. Save your money and buy elsewhere, even eBay!"
"I didn’t receive my product and when I confronted the post office they told me to speak with EZAccessory. EZAccessory’s customer service would not respond to my emails. When I finally got ahold of some one via phone the gentleman was very rude. Claiming I lived in a bad neighborhood and that my package was most likely to be stolen. I was home at the time of “delivery “ so I know that that is not the case. When I asked about a refund or to have them resend the product he said he “ couldn’t be out double product.” He then told me to make a case with the post office. After I had already told him I spoke with the post office. I told him that I would be contacting my bank and disputing the charges. That is when he told me. “ if you want to be immature like that go ahead.” He then told me “to never purchase anything from their company again.” He then hung up on me. He is correct about one thing. I will never be using there company ever again. "
"The best paperweight you can buy. Do not put these on your vehicle! After they sent the wrong ones they would not exchange or let me return. Rude service after they get your money. Said the supervisor is on vacation.
"
"I purchased twelve 4.75" to 4.5" adaptors off this criminal and all of the 4.5" holes were drilled out of line. After a long argument he suggested using wobble nuts and wanted to send them out at half price. He eventually agreed to refund me for the adaptors and shipping. Shipping was $136. In the end he never refunded the shipping. I have contacted him many times but they continue to ignore me. Had I known he was a scam artist I would have held onto the adaptors (if they could be called that) for proof and reported him to the authorities. I have since got the adaptors else where which fit like a glove.
He will be going on until he kills someone!!!
You have to ask yourself if your life is worth it??? Steer clear! If I could give him a "O" I would!"
"Installed wheel spacers 12 studs broke called and rep was horrible. Replaced all studs with new studs from napa . No problems since."
"They are a joke. After trying to confirm that I ordered the right part the very friendly... Hahahaa....c/s says don't cry about it.. really. I'll never use them again"
"I get my tires rotated every 5000 miles. On the second rotation two of the lug bolts snapped at the base of the washer. Vendor refused to consider that the lugs were poor quality and blamed it on installer. I have been to same Mechanic since 2009 and after 26 tire rotations and numerous other services that required tire removal I have never had a problem with previous lug nuts or overtightening. Be warned vendor states there is no warranty on the lug nuts he is selling."
"I was looking for some custom adapters for my truck, I called many places and nobody had them so I came across Ezaccessory through the web so I called and they had them in stock for a great price that I couldn't pass. I then received my adapters within two days. Great company, fast shipping, great quality adapters and great customer service. Definitely will recommend to others and order from them again."
"Ordered two pairs of adapters and a set of lug nuts for my Ford F-150. Rick helped me find the bolt pattern I needed and helped me ship my order out the same day
Parts arrived within 3 business days of my order. I can tell that the adapters are high quality and not just junk aluminum. Great doing business with ezAccessory, will shopp wit them again! "