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faucet stop

353 reviews
4.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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0.00/5
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0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-10-28

web site ease..

"great prices, easy order on line"

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Verified
4/5

2016-10-26

Best pricing

"I compared pricing to other sites; FS had the best price. "

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Verified
2/5

2016-10-24

Excellent prices

"The site is rather busy which makes it a bit difficult to use, the search feature makes functional. I like the shipping options and the picture of the product was accurate which is why this vendor was selected. I also like the use of paypal so I don't have to store my financial data, also speeds up the order process.

Update: Day 12 and product still hasn't shipped, customer service response slow and not followed up on. Suppose I'll give it 2 more days before cancelling order. Mind you it's a small order but my kitchen faucet doesn't work... should have used Amazon verified sellers rather than an unknown.
"

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Verified
5/5

2016-10-24

"Enjoyed the experience. Right stop for my faucet needs"

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Verified
5/5

2016-10-21

"I found what I needed very quickly! Easy to navigate"

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Verified
4/5

2016-10-19

??

"i dont like that you have a banner on the exact item page that says call for a lower price that is completely false"

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Verified
5/5

2016-10-13

"Great experience. Pricing excellent"

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Verified
5/5

2016-10-12

great

"fast and easy confirmation of items needed and the price was great."

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Verified
3/5

2016-10-07

Get the cart right

"I had a hassle because the amount in the cart was incorrect. I e-mailed Faucet Stop to try to get them to fix it and received no response. Luckily I was able to clear out the cart and try again; this time it came out correct. Why the problem? Why no response? Why different prices all over your site for the same product?"

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Verified
5/5

2016-10-02

Great selection of items !

"Very happy to find this item for my mother in law !"

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Verified
5/5

2016-10-01

Easy parts lookup

"It was easy to find the parts I needed. I hope they are correct.
If they fit I will be highly satisfied!
"

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Verified
1/5

2016-10-01

Faucet Stop: Where customer service went to die

"It's been almost a month since I ordered a part from Faucet Stop, with that great "three day" delivery. I ask Faucet Stop where my part is, and they tell me they will email me a tracking number. Not only do I not have the part, I also haven't received the tracking number in over a week of being told I would. Then I'm told since Monday is a holiday, so they will get back to me on Wednesday. Rosh Hashanah is now a two-day holiday? Maybe it's like their shipping promise: three days really means three months, so a holiday is really multiple holidays. Or maybe Faucet Stop doesn't understand the concept of time, or customer service, or the power of social media to shed light on one of the worst online firms I've come across in 20 years. Do yourself a favor, shop for your plumbing repair needs anywhere else."

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Verified
5/5

2016-09-29

Great selection - great prices

"Found what I was looking for - an item discontinued by the manufacturer and not available elsewhere. Ordering process was smooth and quick. "

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Verified
1/5

2016-09-29

"Phone person not helpful or even attempted to look up the number I had asked about as it was not matching with the email I got.

"Probably the same" was his response!
"

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Verified
5/5

2016-09-26

"you did a great job by giving me the manufacturers phone number"

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