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first autosport

6 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-01-03

"I have ordered an AEM Intake but didn't receive the item until now. They charged my credit card and when I cancelled my order they never refunded me back. Never received replies from my emails and phone calls. This company is BOGUS and a SCAM. Stay away from this company. Bank of America is handling my claim now and let's see what happens. "

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Is trustworthy

Verified
1/5

2004-07-21

"DO NOT ORDER FROM THIS COMPANY! I placed an order for an AEM intake on July 25, 2003, I was charge for this part on July 2003, a year later I have no part, no credit on my account and no communication with the company despite numerous attempts. This company is a fraud! Stay away."

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Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
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Being knowledgeable
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-02-14

"My last transaction was smooth, but my second sucked. They sent me the wrong shocks for my car and I need this part to get my car running again.
I sent numerous of e-mails and still get noe repsonse? Ya their slogain our Service is number 1 is an joke. It took them two weeks just to get UPS to pick up the wrong part they sent me and I didn't heard from them ever since?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2003-11-24

"I made a purchase, 1 week later it showed up on there system and they charged my card. They will not respond to any emails, and i still dont have the part i purchased. I would like to take legal action, and put this company under. Unfortnately i doubt that is possible without knowing where they are based out of."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-08-18

"I have tried contacting this company multiple times and have not recieved a response back in over three weeks. They charged my credit card a day after I made the order but I have yet to receive my product. This company SUCKS!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-07-21

"This place SUCKS.

I've sent numerous e-mail requests for status on my order and I have yet to receive ONE response, whether it be by phone, or email. Needless to say I have yet to recieve my ORDER as well.

I would stay away from this site. BUY ELSEWHERE.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process