"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Hard to find parts were found here. "
"great site to find parts, this part is hard to find and most sites did not have it available."
"Do not buy anthing from this shop. They are making money by illegal way. Paid 20 days, shipped 10 days ago but tracking number is not working and item has not arrived yet!! SHAME"
"I am not real good at ordering off the internet your website made it very easy uncomplicated thank you"
"Ordered a window regulator but wasnt part i needed tried to return next day was refused"
“We apologize for any inconveniences. Our return policy can be found at https://www.fordpartsgiant.com/service/ford-parts-policy-rma.html. Unfortunately electrical items are not returnable. ”
"Oem parts best prices Recomended"
"You guys had the exact part that I needed for my F250 Super Duty! Thanks!"
"Best site for Ford parts."
"Great products and prices!"
"I wanted to talk to a real person about the parts I wished to order and ask a few questions before placing the order."
“Hello,
Our customer service department will gladly assist in questions regarding policy, order status, part availability, etc.
”
"Nice site. "
"Easy site to use. Gives both options to use VIN or year make and model."
"Other ford parts locations all show the part discontinued. FordPartsGiant.com had the part in stock, and it was very easy to find."
"Looked everywhere but you had what I needed!!!"
"Was very simple and straight forward. Vin verification on part compatibility a plus."
A rep from FordPartsGiant.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you may have experienced. If you have not received your package, please submit an RMA request for Lost Package at https://www.fordpartsgiant.com/online/Page_Customer/service_contact_us.aspx#1 and our representatives will assist you promptly.
”